Things Are Changing for the Better for Islamabad’s Home Broadband Users

Covid-19 lockdowns and work- and study-from-home trends have proven to be great performance gauges for Pakistan’s internet service providers. The sudden need for seamless and fast home connectivity has helped Pakistanis tell the good ISPs from the poor, prompting the latter into revisiting their service approaches, infrastructure, and offerings.

When it comes to internet connectivity solutions in Pakistan, there seems to be no dearth of options. Both ISPs and mobile broadband companies claim better connectivity and offerings than their competition. But, not all of them provide a solution that’s equally friendly to the budgets and changing digital communications needs of Pakistanis living in different cities.

Internet users in Pakistan’s capital city Islamabad, for example, often complain of having very limited options for home internet. Presently, Nayatel rules the roost in Fiber to the Home (FTTH) connectivity in Islamabad. As PTCL’s old DSL infrastructure left the disgruntled users little choice, it didn’t take Nayatel much time to fill the void and conquer the market with its fiber optics solution.

Today, internet users in the capital city have little choice when it comes to a reliable home connection: subscribe to Nayatel or else opt for volume-capped mobile broadband solutions that do not offer consistent speeds or unlimited volumes like FTTH connections.

Interestingly, the days of Nayatel’s near-monopoly over the city can be numbered too. PTCL, with its expanding fiber GPON (Gigabit Passive Optical Networks) footprint in Islamabad’s major Nayatel strongholds, is making a slow and steady comeback.

So, people now have one more fiber-based home connectivity option to choose from. Competition is always good for the end-user, but it doesn’t end here for Islamabad’s home internet market.

Things are also taking a turn for the better with more entrants coming in to plug the FTTH connectivity gaps in the city. Transworld Home, for example, is now planning an expansion of its footprint from DHA to Islamabad’s key hubs starting with the F10 sector. Transworld office has been set up and its services are live in the area. TW is also already serving in a few phases of Bahria Town and DHA Islamabad.

Moreover, as per our sources, the Karachi and Lahore FTTH leader StormFiber (by Cybernet) is also reported to be planning an entry into Islamabad’s FTTH market in the near future. For this, the company has already begun to lay the fiber-optic network in Islamabad’s major areas including F7, F8, F10, F11, Diplomatic Enclave, and Blue Area.

After winning the Karachi market –the economic hub of the nation – and other eight cities, StormFiber may be ready to replicate the formula of its success in the capital city and become a leading FTTH service provider in the country.

StormFiber, Transworld, and PTCL are actively laying their fiber infrastructure in the city. Our correspondent did a survey of the city and found that PTCL is laying its fiber-optic infrastructure in F7 areas while TW is developing in the F10 sector.

PTCL teams laying fiber-optic cable in F7, Islamabad

StormFiber’s expansion was evident in F8 Markaz where their teams were recently carrying out the fiber laying. These FTTH operators are developing their network in areas where Nayatel has a strong consumer base, clearly showing their intent of giving Islamabad customers more connectivity options to choose from.

E-7 Islamabad development work for storm Fiber (the area between F-7 Street #8 to Street #1 to E-7, Siachin Road Islamabad)

Transworld development work in F10, Islamabad

So, it appears that major internet service providers of Pakistan have finally spotted the fiber home connectivity gaps in Islamabad and are moving to bridge them with competitive offerings and better connectivity.

With new competition stepping in, the present FTTH leader Nayatel could soon face some competition. And it will be vital for them match — or even better beat — Nayatel’s quality of service to remain relevant.

As a result, Islamabad residents will finally have more FTTH options for their home connectivity to choose from.


  • Come out of complex. What is just a wilderness? No gas, no water no easy to reach utility. Even a village is better than this so called capital. Its just a name given to it as capital otherwise there is nothing in this city to admire about. Even a beggar can’t survive in this place.

  • Ajeeb log hain sab aik he city k pechy par gae..khair en sab k din giny ja chuky…ghar tak node se fiber ka estimate 12 lakh dia tha mujhy en mn se aik company nain….but mera kam 80 hazar mn hi jae ga lagta aise hye statlink ki sorat mn

  • Services of transworld are not upto mark and their customer services is also very pathetic. Nayatel is providing good packages with speed as advertised most of time.

  • bhayya kabhi Larkane aao tumhen “wilderness” with regards to “Connectivity” ka pata chal jayega. PTCL wale andhon ke mulk main kaana badshah type scene karke rule kar rahe hain…………..

  • Revision in definition of Broadband is required. Existing definition in terms of speed is ancient and rudimentary. Broadband should be defined at 50 Mbps at least, keeping in view the speed availability globally.

    • And the ISPs actually can offer it too, considering the substantial bandwidth Pakistan enjoys through the submarine and overland cable backbones.

  • Emphasis of all tech giants is on main sectors of Islamabad. No one is thinking about the privately developed sectors like B17, D17, E-16/17, G-15, F-17 which are across the G. T. Road N-5. These sectors have sufficient potential which can be reaped by the new entrants. At present PTCL have a monopoly here as Nayatel is also absent un these sectors.

      • Though not as much populated as maun sectors, but population is growing day by day. PTCL has a monopoly here due to which population has no other option.

        • It is not about monopoly of PTCL. Any company can choose to deploy there but they will not because currently higher ROI areas are still up for the picking. Unless all such areas get covered, will they think of low ROI regions and that too only with measurable demand.


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