Bank Alfalah Limited, one of the leading commercial banks in Pakistan, has decided to revamp its technology infrastructure.
While details of the revamp aren’t known yet, however, the activity is likely to impact bank’s branches, ATMs, CDMs, CCDMs, Debit Card, Alfa App, Internet Banking, SMS Banking, WhatsApp and few call center services during 8PM 19 Janaury, 2024 to 8AM 22 January, 2024.
The bank has scheduled upgrades on its infrastructure during the period. All services linked to the bank will remain unavailable during the time.
From the extent of impact, it appears that the revamp is of major level and is likely to enhance the overall customer exerpence after the deployment.
“Dear Customer, we are upgrading our technology infrastructure. Alfalah Branches, ATMs, CDMs, CCDMs, Debit Card, Alfa App, Internet Banking, SMS & WhatsApp Banking, Credit Card & Consumer loans payments will remain unavailable from 8PM Jan 19, 2024 till 8 AM Jan 22, 2024. Call for Info: 021-111225111. However, all types of credit cards will be functional.” the bank informed its account holders in a text message earlier today.
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Present Bank Alfalah, Alfa App and its complaint management system are pathetic. Bank is unable to resolve account related complaints for months. Problem is more aggrevated when its Islamic Banking. I went to number of Bank Alfalah branches to resolve Alfa App complaints but hardly bank employees understand the app. Bank need to improve not only technology but staff handling the technonoly
Nice
Alfa app is best app but their representative don’t know its features
I request to Bank alfalah kindly remove the markup for installment product.
Sar iski kya Tarika karoge kya surprise aur kya limit Hogi
Ok
i dont know what they are updating from friday someone sent me money and i didnt recieved it yet. 5days
Debit card