Islamabad Electric Supply Company (IESCO) is facing disruption in its online bill payment system, hence payments through banking apps or 1link are not working at the moment. This has resulted in people forming long queues outside of IESCO offices everywhere.
Other than IESCO offices, banks are accepting bill payments through physical visits, but online payment systems are not accessible.
However, there is a workaround that appears to be working for most banking apps.
We have an example video that shows how it is done through the Allied Bank (ABL) mobile app. Through the ABL app, users simply have to head over to the “Payments” option on the top left. Select “New Payments” at the top, but instead of selecting “Utility”, select the “1 Bill” option. Scroll down to the “Others” option here.
Under the “Reference No/Customer ID”, add a prefix such as 111444 and then add a reference number. This will show the relevant bill which can be paid from the same tab.
This method should work with banking apps that have the 1 Bill payment option.
Reference numbers can be found near the top left corner of an IESCO bill.
The reason behind IESCO’s online bill payment disruption remains unclear and we don’t know when the issue will be fixed. We have reached out to IESCO for a comment on the matter and will update the article once we have a response.
IESCO has made no announcements or informed the public by any means as of yet. Users are able to view data for their older bills, but not their recent ones.
In related news, Punjab has announced free solar systems for 50,000 households to help save electricity bills and promote renewable energy. Each of these systems will include two solar panels, a battery, and wiring, and will be provided to power consumers with less than 100 units of consumption per month.
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That's true. However, I've paid the IESCO bill through EasyPaisa App as it was not reflecting on HBL App.
I paid my bills through Meezan Bank app and was working.
Same happened with me and luckily I had a day left prior to pay the bill, otherwise late payment charges would have been included.
Also the meter reader took the new reading on April 8th 2024 bcz of eid holiday and that even approximately 50 units less as appears on the bill against what actual was on the meter.
It was done knowingly to increase the consumed units in the forthcoming bill of April 2024 to be received after first week of May 2024.
IESCO should fix it's system rather than the consumers moving around in circles and I am sure doing so will not involve rocket science. However, who cares?
WoW, a very new and knowledgeable information ,😂
Thanks for the information. I was also facing same issue. But using advised method, i managed to successfully pay my electricity bill (IESCO)