The Faisalabad Electric Power Supply Company (FESCO) has discontinued the option of installment payments for electricity bills, aiming to enhance revenue stability. The decision comes as FESCO reported that allowing installment payments led to collection shortfalls.
Previously, customers who faced challenges in paying their bills in full could make payments in two or three parts at FESCO offices, offering some relief but impacting revenue.
Meanwhile, the National Electric Power Regulatory Authority (NEPRA) has updated its policy on surcharges for late payments. Under the new guidelines, a 5% surcharge will apply if payments are made within three days after the due date, while a 10% surcharge will be charged on bills paid beyond this period.
This change replaces the previous flat 10% late fee on all overdue payments, aiming to balance flexibility for consumers with an incentive for timely bill payments.