Pakistan Railways has completed the upgradation of its Reservation Office at the headquarters, introducing modern facilities aimed at improving passenger services and ticketing efficiency.
The office has been fully renovated with updated interiors and new furnishings as part of efforts to enhance service delivery. Federal Minister for Railways Hanif Abbasi is expected to inaugurate the upgraded facility in the coming days.
Under the revamp, 15 ticketing counters have been set up, including dedicated counters for women, men, and senior citizens. A separate information desk has also been established to assist passengers.
The facility is now fully air-conditioned and offers seating for around 30 people. As part of the modernization, Pakistan Railways has installed two self-ticketing machines, allowing passengers to obtain tickets independently.
پاکستان ریلویز ہیڈکوارٹرز کا ریزرویشن آفس اپ گریڈ کر دیا گیا
وفاقی وزیر ریلوے محمد حنیف عباسی جلد افتتاح کریں گے pic.twitter.com/T1tgIE8Wdi
— Pakistan Railways (@PakrailPK) April 22, 2026
Additional facilities include separate washrooms for men and women, installation of security cameras, and provision of free Wi-Fi for passengers.
New furniture has also been provided for staff and visitors as part of the upgrade. Officials said the initiative is expected to improve service standards and make the ticketing process more organized and efficient.
