Help Line Call Rates Doubled on Zong and Ufone
We know that Mobilink and Telenor had increased helpline call’s rates (which are now Rs. 1.21 including tax per call), following them now Zong and Ufone have increased help line call rates too.
Now all calls made on helpline will be charged Rs. 1.21 per call (including taxes) on all networks, except Warid. We are sure warid will follow the trend in a day or two as well.
The bad thing is that none of these companies notified their customers in advance about this price increase, neither by print/electronic advertisements nor the SMS. It is interesting to note that cellular companies can easily afford to send KFC/McDonald’s promotion offers via SMS but not a notification about sudden increase in call rates.
I hope PTA holds authority to impose fine as well other than just the warning messages!
Related Stories
- PTA Cautions Telenor and Mobilink for Increasing Helpline Charges without Notifying Customers
- Financial State of Cellular Companies in Pakistan – 2007/08
- Best Cellular Company for Customer Support – Survey Concluded
- Caution: Cellular Companies May Increase Call Rates
- Warid Starts Charging Rs. 1.21 for HelpLine Calls
- Ufone Postpaid Customres Being Charged for Help Line Calls
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I have already told u, telenor rate is RS1.52 with tax for a call to CRO. Why don”t u Understand
all these comp have shit service centers with bull shit rates
1.21 rupee day kr b 2 ghantay wait krna parta hai agay se kaha jata hai k system available nae app baad main fone krain….. koi faida nae…
AOA ple show me my mark sheet F.A part 2 supplementary ajkbise my roll no is 602707
I am against this price rise.First of all you have to wait for hours and after that you get no solution to your problem.
I also want to request the owner of this blog, because of its huge audience, that he should run a campaign to reduce the mobile tax of 21% to its original state of 15% which it was,few months back.And this is also high.It should not be more than 10%.
Plus the Ads should be clear cut.Nothing should be written in small fonts in one corner.Everything should be Clear and Big.
call rates increase karnay say customers ko nuqsan hoa hai becoz call karo to 2 ghanaty bad awaz ati hai es waqt syestem busy hai again try karin. kia fada es ka
i love telenor..and…sweden…
u r not muslim i think!! u know telenor is yahodii company….and its belong to norway
zong ki sub se ghatia service hai
package activate kerna ho toh itni dair intizar fir hota b nae aur call kero kisi no pe toh aata hai k aapka balance efficient nhi ha aur balance hota ha credit khudbakhud use ho jata hai