Powered by Huawei, Ufone’s billing system for postpaid customers is causing problems, as it has stopped updating records for bill payments, call records, reported by inside sources and Ufone customers. This system failure has resulted into blockage of outgoing calls and GPRS data for those who reached their credit limit. Reportedly, Ufone’s customers are unable to make their calls despite their bill payments for last two days.
Ufone’s customers have informed ProPakistani that they are deprived of any outgoing calls and GPRS data. They confirmed us that they are consistently calling helpline but CSRs are not giving them any deadlines. However, CSRs are confirming that system is not available and they can’t help customers in this.