Pakistan International Airlines (PIA) has been ranked at 70th spot in the 5th annual airline rankings published by AirHelp – a company which helps compensate for the delays and cancellations in flights.
The company ranked 72 international airlines based on their performance in the first quarter of 2018 using statistically significant data.
Ranking Criteria
The overall rankings were generated based on the following factors:
- Customer complaints handling – responding to the claims filed by the customers
- Service quality – taken from the reputed rating websites and online feedback by the customers
- On-time performance – timely take-offs and no delays/cancellations
Worst 10 Airlines
The statisticians at AirHelp have ranked the following as the worst airlines in the world:
For understanding, below are the ranks along with on-time performance score.
Note: The rankings are based on two other factors as well, therefore, you might see better on-time performance for the lower ranked airlines as well. This would mean that these airlines fared poorly on the other ranking factors.
| Rank | Airline | On-time Performance Score (%) |
| 72 | WOW Air | 75 |
| 71 | Royal Jordanian Airlines | 83 |
| 70 | PIA | 61 |
| 69 | EasyJet | 79 |
| 68 | Air Mauritius | 69 |
| 67 | Ryanair | 86 |
| 66 | Korean Air | 64 |
| 65 | Iberia | 84 |
| 64 | Aerolineas Argentinas | 85 |
| 63 | Jet Airways | 65 |
PIA has the worst on-time performance score, offering only 61% timely services.
Top 10 Airlines
According to AirHelp, these are the 10 best airlines:
| Rank | Airline | On-time Performance Score (%) |
| 1 | Qatar Airways | 89 |
| 2 | Lufthansa | 76 |
| 3 | Etihad Airways | 86 |
| 4 | Singapore Airlines | 85 |
| 5 | South African Airways | 85 |
| 6 | Austrian Airlines | 80 |
| 7 | Aegean Airlines | 90 |
| 8 | Qantas | 89 |
| 9 | Air Malta | 86 |
| 10 | Virgin Atlantic | 82 |
Some of the biggest names including KLM and Emirates failed to reach the top 10 and were ranked at 11th and 16th respectively.
What is your say on the matter? Let us know in the comments section.
Via Bloomberg
Its means that PIA is among the 72 best Air Lines of the world
exactly
BEGUM ???
Yours…..always
Asheerwaat lo aa k beta ,
bhai shadi kab ki?
Wahi Phoch Raha Ho Main Bhi Inhi Se
hahaha
The math doesn’t work like that, if other airlines were included in the survey PIA rank could have suffered even more :)
PIA is at 70th number among 72 airlines evaluated. So, rather than being among 72 best, it is more like at number three from bottom.
that is your way of thinking bro
Special Warmly Thanks PIA Management & Political Parties to Make 3rd World Worst AirLine of Pakistan :
RIP
They’re eager to make it 1st worst AirLine!
Icelandic airways is the worst in the world ? Well that’s hard to imagine but I guess it would be true.
Privatization is needed for PIA. Dont know when this is gonna happen.
Privatization kerny lagyn tu awaam roads pe aa jati hai,
GOVT kia kary
De Do Puri Hukumat China Ko WO Acha Chala Lenge
awam nai PIA ke corrupt log road pr aati ha hafiz bhai.
If you won’t bring change you will become history. Same with PIA, they must adapt the change.
WOW…air tops the list actually, with its name and position in the ladder.
PIA on the other hand is also deserving of applause as it has managed to withstand enormous corruption by our governments and MLAs, and is still a running airline, though amongst the worst.
So Emirates is not in top 10
PIA should be privatized ASAP