The call center has been established as an industry in corporate world of Pakistan only over the last ten years. This industry has given thousands of unemployed graduates an opportunity to start their career without any particular work experience. Particularly in Pakistan where unemployment rate is very high, fresh graduates take this opportunity as...
Continued from Setting Up Call Center for small Business Setting Up Call Center for Midsized Business We earlier briefed some tactics about setting up call center solutions for small and then midsized businesses. Today, we will continue our discussion to find out service providers (vendors), which can help us set up large scaled call center solution,...
Continued from How to Setup Call Center for Small Sized Business In a recent post we discussed about setting up a call center for small sized businesses, which could accommodate 1-20 agents through Skype, which is fairly good. However, Skype does not allow call routine based on preferences, IVR, voice mail management and other necessary features...
Ovex Technologies is conferred the title of “Most Promising Reseller (2008-2009)” by its partner “Kaspersky Labs”, on the occasion of the 1st Kaspersky Lab Reseller Conference. This event hosted by Trillium Information Security Systems, was held on the 25th of June at the Pearl Continental Hotel, Rawalpindi. Ovex Technologies offers comprehensive...
The recent ranking of Pakistan by Businessweek whether it continues to be a popular Outsourcing Destination has portrayed an improvement from last year but is this something to celebrate or is it a wake-up call from the global markets to the Pakistani IT Industry? Businessweek reviews Pakistan as an Outsourcing hub. Pakistan’s standing in the...
Deteriorating cost advantages and improved labor quality are driving a dramatic shift in the geography of off shoring according to the latest edition of global management consulting firm AT Kearney’s Global Services Location Index (GSLI), a ranking of the most attractive off shoring destinations. AT Kearney is a global management consulting firm...
Pakistan Telecommunication Authority has issued a clarification over the use of IP telephony services. Apparently, PTA observed that IP Telephony services on managed networks or public Internet are being provided by the licensees outside the scope of their licenses. The Authority, therefore, deems it expedient to issue a clarification to remove the...
In a joint effort Ovex Technologies and Cisco- The worldwide leader in networking solutions, came together for holding an I.T. seminar at a leading hotel in Lahore. This seminar was titled; “Infrastructure for Growth”. This seminar illustrated the capabilities and opportunities of using the Cisco-Ovex Silver Partnership to expand the possibilities...
Ovex Technologies, the largest Third Party Offshore BPO & IT Solutions Provider; and the second largest exporter of IT Services in Pakistan, has been awarded the Silver Certified Partner accreditation by Cisco Systems, the worldwide leader in networking solutions. This accreditation highlights the fact that Ovex’s clients are being consistently...
Ovex Technologies has attained Gold Certified Partner status in the Microsoft Partner Program with competencies in Custom Development Solutions and Microsoft Business Solutions, recognizing Ovex’s expertise and impact in the technology marketplace. As a Gold Certified Partner, Ovex has demonstrated expertise with Microsoft technologies and a proven...
My God, what this news is saying…around 40,000 call centers were shut down in Pakistan on directions of Pakistan Telecommunication Authority. I was able to get couple of evidences of this news on “Daily Post” and “Online News Agency” I had to double check the number of closed call centers, and also the date; but alas everything seems fine...
