PTA Directs Celco's to Give 30 Days’ Notice Prior Charging Balance Inquiries

As we know that couple of Cellular companies (Telenor and Ufone) had notified their customers through their website that they will charge balance inquiries @ 10 Paisas per instance.

For the purpose, at least one operator (we are sure about Ufone) notified PTA about their decision of charging customers for USSD balance inquiries on July 31st 2009, as told by our sources in cellular companies.

In response to which, PTA directed them to not to charge anything from customer, without 30 days’ prior notice through print/ electronic advertisement.

Now we are told that all cellular companies are directed by PTA to not to charge balance inquires, unless customers are notified 30 days ahead of charges/tax impositions. It is anticipated that all companies will impose 10 paisa plus tax charges on balance inquiries.

It merits mentioning here that PTA, through its directive dated 23rd October 2008, it is essential for every telecom operator to advertise their additional charge through advertisement with a gap of at least 30 days.

Tech reporter with over 10 years of experience, founder of ProPakistani.PK


  • Bad News

    • M Ali Sheikh

      i think we are doing wrong & have wrong think about all.

  • Chalak Kaka

    Telenor nay sub say pehlay apnay call center per charges lagayay aur un k call center k charges b sub say ziyada hain

    telenor nay sub say pehlay balance checking per charges lagayay

    Kehtay hain Yai sub paisay customers ko quality services provide kernay k lyiay hain

    banda khara khara thuk jata hai telenor call center per 30min tak call he nahi chuktay

    haftay main 4days telenor ke balance checking service and easy load service band rehti hai, shop per jao shop wala daant dikha kar kah deta hai “load nahi ja raha telenor network kharab”
    jub telenor call center per rabta karo, bhai kio nahi chal rahi telenor balance checking service aur easy load, to kehtay detay hain “chand network upgradations ke wajah say services ko temp disable kia gaya hai”

    phir meray jesay b unko keh detay hain haftay main 4 din services he upgrade hoti rehti hain baki 3 din wo he slow mehangi services.

    fittay muh telenor jhoton ka yai charges sirf lootnay k liyay lagayay or apni jeebain bachanay k liyay, baki sari kamai telenor pakistan say loot ker telenor malaysia, telenor bangladesh, telenor india ko day rahi.

  • ajmaltanha

    you are wateen is not finish form peshawar

  • ajmaltanha

    finish or not finish ok