We recently posted about PTCL’s customer support issues while paying bill for prepaid PTCL Evo, here is a mechanism for recharging PTCL EVO through Vfone Scratch Cards.
Note: This method is valid for Huawei USB and PCMCIA cards only. Old USBs from ZTE can’t be recharged through this method.
1- On the main screen of PTCL EVO Panel, click on the Call or Voice Icon to start the soft phone dialer.
2- Using the dial pad, dial 1015 and press the call button
3- After hearing the welcome IVR, select your desired language option by pressing 1 or 2. (enable sound on your computer and make sure volume is turned up).
4- For Card Recharge
5- For balance inquiry select 2 in the main menu.