Lahore Electric Supply Corporation (LESCO) is apparently not happy with Mobilink’s Utility Bills Payment Service. They are arguing that Mobilink didn’t contract with them for the bill collections.
Mobilink recently launched bill payment service, which allow any (Mobilink or non-Mobilink) customer to pay their utility bills at Mobilink service centers, franchises and special outlets.
However, now LESCO is of the view that Mobilink is not authorized to collect power bills as it is not in any agreement with LESCO.
In a news item published in Dawn today said:
LESCO has nothing to do with media advertisements by Mobilink for collection of power bills.
On other hands, Mobilink is of the view that they have contracted NADRA for the payment of bills and they have got nothing to do with LESCO, directly, for the said concern.
Company said that they are using NADRA’s bill collection service to serve those who come to Mobilink’s franchisees, service centers and other company outlets.
We have heard that LESCO is planning to give a public notice in three papers tomorrow to let the people know that LESCO isn’t in agreement with Mobilink for the bill payments.
While both the companies have their stances, consumers may get confused with the situation and may end up not paying the bills through Mobilink bill payment service.
It merits mentioning here that LESCO did the same thing with EasyPaisa, when it issued a public notice against EasyPaisa of similar nature. Later on, Telenor managed to settle the issue by giving the company persona numbers (along with bill collection contract of course).
