Zong Revamps Website


ZONG has successfully revamped its website. New user-friendly features which have been added to the website include value added services activation facility, online chat to provide online support and poll for customer feedback.

ZONG has shown tremendous growth in the telecom sector. Keeping in mind the growing number of its subscribers, the company is continuously striving to facilitate its users through state-of-the-art services, said a statement issued by the company. Revamping its website is one such effort, it said.

The updated website now features new theme, improved text, novel artwork and a brand new value added services landing page.

Sajid Mahmood, Chief Information Officer of ZONG says, “we are always trying to meet the ever changing and challenging demands of today’s customer. Today, internet has provided people with a platform bigger than any other knowledge base. Taking lead on the opportunity, we have re-vamped the complete ZONG Website. We have incorporated several changes and plan to continue bringing such transformations at regular intervals. The new website is user friendly and is designed while keeping in mind the ease of our subscribers.”

The latest online Value Added Services system will allow the customers to subscribe to all SMS based value added services directly through the website. Through the online chat facility, users will be able to register their complaints, queries, feedback on services by chatting with the customer relationship officers in real-time. Online-poll will be used to seek customers’ opinion on varied topics.

      • just checked telenor website they had revamped it and renamed postpaid packages with introduction of new packages like karobar prepaid, good to know that they are also offering 50 sms to ksa and uae in just rs 50 per month. Quality remains a issue though

  • the question is how good is this revamp?!

    I think econception still needs to work a lot to improve Zong’s website. The layout should be simple and clutter-free.

  • Like always, Zong bachon wali choti choti galtian jesay web bannay per koi expertise tawaju na di gai ho.

    Pages have no images, for example BB, Zong pages before had handset photos, now they dont have. Do they think customers buy phones by reading about them in texts?

    Other choti choti galtian jesay Android page per right side main, Title is Zong E-Care with description “Chat with your friends and buddies with click on hand”, hahaha

    title: Zong services detail: In order to get this offer, Click on the item. tell me, what offers/items are given there to click?


    China say investment arahi hay aur Pakistani employee zong network ko chala nahi rahay balkay apni job enjoy ker rahay hain :D

  • Having been a manager for more than a dozen years, I can tell you why the two employees having sex were not fired and this guy was… The first would be the risk IBM has for the employee who found the explicit chat filing harassment charges. In that instance not only would the guy be liable, but so would IBM (resulting in his being fired any way). The second what stage was the couple in? Was it afterhours or in the middle of the day?

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