Wateen Tops Broadband QoS Survey by PTA

Wateen-Telecom-New-LogoWateen Telecom has been ranked the number one wireless broadband service provider in the country by PTA, said a statement issued by the company.

Referring a survey for quality of service for all broadband service providers, Wateen says that it was ranked first in the overall standings for all wireless broadband operators in the country.

It maybe recalled, PTA recently carried out the second nationwide Broadband Quality of Service (QoS) Survey of all wireless and wireline service providers throughout the country. It is worthwhile to note that QoS generally determines the standing and status of country’s telecom services; therefore, special emphasis is exerted to keep the QoS of broadband companies at a satisfactory level.

PTA had devised QoS standards/Key Performance Indicators (KPIs) in line with best international practices and in consultation with service providers. The post survey analysis is carried out on the basis of scores against each KPI.

Wateen Telecom, with its vision of enabling every man, woman and child in Pakistan through leading edge technology is the leading wireless broadband service provider in the country. It is the pioneer for bringing wireless broadband technology in the country and the first in the world to roll-out a WiMAX network on a nationwide scale.

Mr. Naeem Zamindar, CEO Wateen Telecom, in a message to the employees on this occasion stated that “This award recognizes Wateen’s excellence in delivering extraordinary customer value. Our initiatives taken over the last year and at the re-launch are now delivering the required results for our customers. Not only is this a recognition of the hard work put in by our employees, but also a confirmation from our regulator that Wateen is the leader in wireless broadband services.”

Over the last year, Wateen has invested heavily in improving and expanding its network, workforce, systems and processes to ensure delivery of an outstanding customer experience in the future. The Abu Dhabi Group has continued to show great confidence in Wateen and its new management and have provided cash support of over $57 m in the last 12 months. This has helped the company in optimizing its network by deploying new sites and relocating existing ones to deliver the best quality of service for its customers.

  • Great job. I’ll be back to check out more of this very informative blog.

  • i guess they are not the best one.. but they are from one of the best

  • Rana

    no they are cheapers,they misscommetment with the customer realy shame on wateen same pppp

  • I don’t agree with these QOS.
    Wateen still way behind real QOS

    • aleena

      that’s your own personal choice to accept these QoS or not but this survey is official on pta website wateen is working great n unlimited too rest all qubee witribe are real crap :) future is wateen say hello lolzzzz

      • Rana

        that’s your own personal views against wateen i am not agree with on my personal exprience about wateen service
        to many times complains but no result

  • Waqar

    Its still not available in my area so I have to stick with ptcl. And I don`t like that.

  • Asif Sohail

    I have a house in defence phase 5 and had wateen installed only 5 days back. Out of 5 days, wateen service was down for almost a whole day 3 times. So basicaly I enjoyed wateen for 2 days out of 5.


  • ghhoobchu

    he he all is well