Wi-tribe Subscribers’ Base Grows by 120% in 2011

wi-tribe-logowi-tribe witnessed tremendous growth of 120% in subscribers’ base in 2011 as the fastest growing internet service compared with last year’s stats, the official statement of the company said.

wi-tribe, the largest wireless broadband operation of the Qtel Group has over 2 years of commercial presence in Pakistan.

It holds the number one rating for customer satisfaction, through an independent research conducted by AC Nielson at the end of 2011, said the statement issued by the company.

By continuously applying key learning’s from brand health and customer satisfaction surveys, wi-tribe is the second largest internet company in Pakistan. It has grown to become an important part of the Qtel family, with the first multi-city broadband rollout for the group in a considerably competitive emerging market.

While maintaining a strict standard on service offerings, wi-tribe has always put the customer first, ensuring all products and services are built entirely on what the market demands, the official statement said.

Truly expressing Qtel’s renewed vision to focus on customer experience, broadband and new growth, wi-tribe Pakistan has been at the forefront, delivering innovative internet services and a transformed sense of customer care in its cities of operation, it added.

With Qtel’s continued support and revitalized strategy on customer experience, wi-tribe Pakistan aims to keep achieving the highest ratings for customer orientated services, support and innovation by simply focusing on delivering what the customer wants.

Qatar Telecom (Qtel) Group recently announced their annual performance results for the year 2011, ending 31 December, showing significant growth with revenue up 16% and net profit up by 11.6% over the corresponding period last year.

Serving over 83 million customers worldwide, the Qtel Group owns and operates global operations ranging from mobile telephone services, broadband solutions, digital futures and fiber technologies, serving both consumer and business markets across 17 different countries in the MENA and South Asian regions.

  • atif

    I am not sure about the authenticity about this report but one thing i do know and that is if you visit their center to pay bill, 7 out of 10 times someone from there tries to convince you to buy a new package instead and dump/return the current device.

    • Gohar

      that’s a good sales effort. You’ll see that in virtually any company – if they are trying to retain you, it’s a good thing.

      • Amir Kazmi

        that is not good sales effort but just trying to increase numbers in sales … they should sell more of their existing product line i.e. if they have any … rather then just ask ppl to return and buy new …

  • I am using Wi-Tribe since 6 months and its great ..
    Before that I was switching my net service every month but since I come to Wi-Tribe all my problems resolved. .

    Great Service , No Downtimes , Cheap Rates , On Time Support !

  • Gohar

    Good to see the economy is stable for international businesses to continue giving services, but also experience some serious growth in the process.

    Individual experiences aside, I think this reflects really well for all of us overall – some more good PR for Pakistan. Well done Wi-tribe and Qtel.

  • M Ali Khan

    Wi-tribe should expand services to other cities too. Not to mention give a good 4 mbps service. I’m on PTCL right now, and if wi-tribe’s 4 mbps is better than PTCL’s I’d switch immediately!

  • its better than ptcl

  • Rashid Khanzada

    Witribe has very good growth in Pakistan. But they have no high bandwidth package and bw choking because they dont have the same spectrum as much as Wateen and Mobilink.

    same is case with qubee but qubee has huawei network which has more thruput. why dont qubee and witribe merge and combine networks save money and have more spectrum??????

  • Proud to be a part of wi-tribe team.

  • Amir Kazmi

    it should not be about SALE number but the number of PAYing customers … and i doubt many are currently paying … if they were wi-tribe would not come up with a pay promo every other month ….


    i live near chiniot disst please tell me can i get your serves


    why and where is your wi-tribe servise


    why and where your servise in chiniot

  • Omair

    i feel proud to tell you that i am a part of Wi-tribe for over an year now and it brings me immense pleasure to tell you i was personally using witribe even before i joined witribe ! The only difference is that now i dont have to pay for it because of my employee package :) the reason for Witribe’s success is their customer centric approach and their hardwork. They may not have the liberty of a huge spectrum as that of mobilink or other operators but what they do have is a great team who is dedicated to improve their services on regular basis ! Witribe is the way to go !!

  • Amir Kazmi

    self praises is always the way to go ! is it not Omair ? as I dont see much customers being happy with wi-tribe … with customer satisfaction index going down by approx 3% every month … hmmm … :)

  • Sikander Azam

    N8 price in pak

  • Clare Lobue

    Very nice post!