PTCL Offers Limited Time Free Upgrade from 2 MB to 4 MB Broadband

PTCL_BroadbandPTCL has announced this Ramadan Special promotion for its broadband customers, which offers 4 Mbps broadband for the price of Rs. 1,499 per month.

Customers can enjoy 4 Mbps speed at the price of 2 Mbps during Ramadan.

All existing customers (of 2 Mbps broadband) can call 1236 to get their broadband speeds upgraded to 4 Mbps without any additional cost till September 30th, 2012, after which they will have to pay usual price of 4 Mbps, i.e. Rs. 1,999 per month.

New customers can also avail this offer, while 1 Mbps broadband holders can upgrade to 4 Mbps speeds as well.

Promotion Details:

  • 4Mbps Broadband Package charges: Rs. 1,499 per month
  • Unlimited download*
  • Package type: Opt in
  • Offers starts from 20th July 2012
  • Valid Up to 30th September 2012

*Rs. 5,000 per month will be charged for greater than 300 GBs downloads.


  • A special 4 Mbps promotional package is being offered to customers with 2 Mbps equivalent Tariff (Rs. 1,499 per month)
  • Existing and new customers can opt into this package and enjoy 4 Mbps speed at the price of 2 Mbps
  • Any existing and new customer can opt into this special 4 Mbps promotional Package with effect from 20th Jul-2012
  • Customers on 1 Mbps & 2Mbps can also avail this offer by paying Rs. 1,499 per month
  • This promotional package will expire on 30th Sep-2012 and standard 4 Mbps Tariff (Rs. 1,999 per month) will apply after that.
  • Customers can downgrade their package before September 30th, to avoid extra charges.
  • PTCL Help Line said that downgrading from 4 Mbps to 2 Mbps will be free

  • >> This promotional package will expire on 30th Sep-2012 and standard 4 Mbps Tariff (Rs. 1,999 per month) will apply after that.

    So they will charge standard tariff after September 30th anyway.

  • “PTCL Help Line said that downgrading from 4 Mbps to 2 Mbps will be free”

    If 1 mbps upgrade into 4mbps than what about its downgrade. can it possible to downgrade to 1 mbps again and what will be the charges?

    • PTCL helpline said there are no charges for downgrading to 2 MB or 1 MB package. You can call 1236 and confirm this before upgrading your account.

    • there is nothing left in this country for students accept for couple of rupee discount on public transport and 1mbps pathetic broadband :P

  • @ Beaten .. There is no hidden charges as they have clearly mentioned “This promotional package will expire on 30th Sep-2012 and standard 4 Mbps Tariff (Rs. 1,999 per month) will apply after that.

    Customers can downgrade their package before September 30th, to avoid extra charges.”

    @ ET Video .. 5000 would only be charged if customer download more then 300gb which is quite high threshold for a home user. This condition also exist in their normal package.


  • @ Peter .. U can upgrade your package from 1MB student package to 4mb, but keep in mind that you will be charged as per 2mb tariff i.e Rs 1,499/- per month

    It is advised that you must confirm the same from PTCL call center, rather then acting upon my words.


  • PTCL will have to improve its service first. And if we do upgrade our packages what benefit it will give us.

  • There are quite higher chances that those who are currently using 1 or 2 Mbps, if go for this upgrade package of 4 Mbps, will not want to switch back to previous as they would have become used to.

    This is really good Marketing approach and PTCL have been doing this in past.

  • why they didn’t not mention this on their web site:

    Customers can downgrade their package before September 30th, to avoid extra charges.

    This should be written there so that customers can have proof if they wanna to downgrade without any extra charges.

  • What about those already on 4 mbps?? Will they get a discount?? If not, then a better strategy for them would be to downgrade their base package to 1 mbps and then get 4 mbps speed till 30th Sep – a savings of over Rs. 2000!

  • lol 1st PeeTCL have to upgrade their infrastructure. Most of PeeTCL BB users cant use 4MB due to old and expired infrastructure. If they upgrade to 4MB they will face alot of problems like disconnecting problem, noise in telephone etc. I have experienced all this.

    • You are right Bro, i’m facing this problem,
      i so wanna curse at PTCL right now, why they advertises The 4Mb speeds, when they dun have infrastructure to provide that,
      in this country there is no body who can take action against them?? even PTA don’t accept complains against PTCL >.<

  • Its a market tactic to put users on 4mb plan to get extra charges as when i start with ptcl broadband i started with 4mb package but when i charged Rs.5000 i downgrade it to 2mb so now i am much curious to either upgrade it to 4mb or not?

  • Its a good offer for me special, i’ll down grade my two DSL from 4mb to 2mb, it will save my 2000/ rupees for two monthe

  • chalo try kar letay hain 30th september say pehlay wapis 2 mb pay downgreat karwa layn gay 2 months free 4 mb try karnay mein kia harj hai? aur dusra yeh b to hai k rs 1999 mein ptcl ka 4 mb bhi doosray service providers say to kafi sasta hee hai

  • I also called on 1236 and chat with hina at ptcl and she confrimed me that my 2mb connection will be upgraded to 4mb within 7 days and i also confirmed that we have to downgrade it to 3days earlier before 30sep and there are no charges for downgrade.

    Remember when you get 4mb package then take care of your downlods as they must be with in limit of 300gb/month otherwise you will pay Rs.5000.

    To chek your daily weekly and monthly downloads, uploads and total bandwidth check this software: Bandwidth Meter Pro

  • I dont know if any one really works in PTCL or not… just requested to upgrade my connection from 2 mb to 4 mb and have been told that it will take 7 days just for upgradation….which should not take more then 10 to 15 mins per connection if you dont know how to do it…. give me access of you systems and i will do the port upgradation and package change in 5 mins… :)… YOU LOSSERS……

  • wao wao wao for just few clicks of mouse you have to wait for 7 days! Shame on you PeeTCL
    After 31 hours of request for promotion, my connection is still 2MB.

    • Looks like jab koi request aaye gi PeeTCL kay pass for upgradationof link they will announce a vacency for an engineer and start hiring ppl to do the needful that is the only way it will take 7 days else i dont find a reason for such a delay…

  • using it, enjoying it and loving it. but i’m worried how will i go back to 1Mbps which i was using till yesterday???

  • call 1236, the operator will give you 1 week tops for the upgrade, hopefully if u apply by phone now by late next week ull get ure connection upgraded!

  • PTCL’s Customer Support is on Life Support….
    PTCL’s Complaint Deptt is killing us……….

    For God’s Sake Do Something ………

    • main ne 4mb se wapis 2mb per convert kawa liya tha 4 month pehle lakin mara bandwith abe be 4 mb ka he haa main abe 2mb student pakage use kar raha hoon RS 1299/month lakin mari speed abe be full 4mb ha . our upload speed 1MB. Kaya super Kool Hain hum.

  • Ooo yarr, i am stuck at this, i upgraded my 1mb student package to 4mb via this package, and upgrade was completed in 2 to 3 hours, but working like a beast for 5 to 6 hours, it started disconnecting automatically,modem was loosing DSL connectivity after every minute or two,
    i made complaints, gone to exchange, even emailed to higher official of my area, but again internet works for several hours, then the whole disconnecting thing starts,

    finally they said we dun have powerfull enough copper lines at your area to provide 4mb speed, and i was like, agar line capable nhin thin tou mujhe 4mb diya Q ?? :(

    and now i want to downgrade back to my 1mb student package, so i am still having problems in downgrading back, they are saying provide all the requirements again OMG :(( i’m so pissed of, 5 days and internet is still down,

    i would recommend to every one before upgrade, meet your DSL guy at exchange and ask if your line supports 4mb or not, as i’m now in the BIG MESS, i think i will disconnect my Landline and will order new one, Means More Kharcha ;-(((

    @PTCL ramadan men Mujhe tang kar rahe ho, Tumhen Allah Samjhe ga :((

  • yar aap ko kisi higher official se bat krne ki zarurt ni hai aap just line man ko pakro woh aapka SNR Margin theek kre ga and your net will be rocking…I had same problem lakin ab meri line fit hai net to tum ne check kr he lia hai 1 mb per 4mbps mil raha hai…:P

  • Dil K Behlany Ko Ghalib Ye Khiyal Achha Hy………

    Bacho! 4Mbps Pr Upgrade kra lo, mgr speed to 1Mbps ki hi mily gi………


  • using loving and enjoying. these three words are from me to PTCL :-) and all just because of the products PTCL launched. EVO 3G is for me A Wowww
    internet on the go with PTCL and that too with super sonic speed. really appreciated.

  • ordered my 4mb from student 1mb, its upgraded in the system but still getting pathetic old 0.86 down and 0.18 upload speed..

    called them and mailed them.. with no avail till now.. :-(

  • i also upgraded 1mb student package into 4mb but still my system show .80mb speed… i call 1218 3 or 4 times but today is a fifth day and ptcl is fail to provide me 4mb speed and now iam thinking i revert my package into 1mb.

  • after getting a source now my connection is transfered to 4 mb but the line is not stable.. i am told that i need to transfer my copper line to fiberoptic and since then my phone is now dead.. total blackout.. i have a friend who is using 6 mb connection on copper.. i dont know what is going on

  • ” PTCL Help Line said that downgrading from 4 Mbps to 2 Mbps will be free”

    whats are the normal charges for downgrading???

  • upgrade to ramazan package then it will take you 15 days to downgrade and they will mess up your speed , ptcl is run by useless bunch of ppl with no technical skill especially dsl officer or whatever you call it..

    • Bhai app ne 4mb per convert to karwa liya tha lakin app kii bandwith speed nahin barhi to app koo apne ptcl kii area office main ja kar apni bandwith speed barhana chahia tha phir app kii speed full 4mb ani thii.


    PTCL helpline says “internet ki speed download kernay kay liay non-peak hours (raat 12 say subha 12) per apni download speed per check karain”

    this means kay aap kay connection ab dedicated nahi raha… i have experianced 450kB/s in night and around 40-60kB/s in morning, which is really pathetic.

    the support person that visited my house also said kay ptcl per 4 mb connection per max aap ko 200kB/s ki speed milay gi.. simply pathetic.. may nay device nikaal ker dikhai “watten thunderbolt” 2 mb ki aur poocha kay bhai is per kitni speed daytay hon gay wateen walay to bonga ban gaya banda.. their staff comes afterwards PTCL policies are really really pathetic… first of all there is no coordination between departments.. Billing aap ki 2 ghantay may start ho jati hay new connection ki, complaint kay baad staff 3-4 din may visit kerta hay… phir pair change hotay hain aur khanchay mangay jatay hain.. DSL wala line man per dalta hay aur line man DLS walay per… mujhay bhi kaha gaya kay aap DSL officer say rabta karain.. may nay kaha kay aap logo ki reach may nahi hay kia DSL officer.. aap ka kaam hay mujhay service provide kerna… ajeeb system hay.. will be switching to thunderbolt indefinately..

  • >