Link Dot Net, a sister concern of Mobilink, is closing its broadband DSL operations in the country, revealed various official sources who wanted to remain unnamed.
According to details we have got, Link Dot Net is handing over its customers to PTCL in all the cities where it was previously offering broadband DSL services. Procedures for handing over the customers have started, confirmed a source working in Link Dot Net.
Our source further confirmed that all the Link Dot Net customers, country wide, will be transferred to PTCL. Source wasn’t sure about his future and said that it is likely that company will also free-up its staff once the transition is over.
A Link Dot Net Official confirmed ProPakistani that company is handing over its home users to PTCL, but said that company will retain corporate customers and will continue to exist in the country.
Link Dot Net is aiming to hand-over all its customers by June end.
Link Dot Net is also informing its customers about the decision. Following Letter has been sent to customers telling them that company is closing operations due to tough market conditions.
Dear Valued Customer,
LINKdotNET Telecom Limited (“LINKdotNET”) has always strived best to be one step ahead of the market as it integrates technology, knowledge and people in a unique way that completely redefines the Internet.
However, due to current market conditions, we regret to inform you that we will be discontinuing LINKdotNET consumer DSL service in your area. It is a business decision which we have taken after thorough deliberation and evaluation of all alternative options.In order to ensure your connectivity needs without any disruption, LINKdotNET has entered into an agreement with Pakistan Telecommunication Company Limited (“PTCL”), by virtue of which PTCL shall provide its DSL services to LINKdotNET customers in all such areas where LINKdotNET has discontinued its consumer DSL services.
LINKdotNET shall provide you services up to 30th June, 2013. You will, in this regard, be contacted by PTCL in due course.PTCL is the country’s largest broadband service provider with customer base of over 1 Million subscribers.
You will continue to enjoy seamless Internet experience, uninterrupted streaming, fastest downloading speeds, and unlimited downloads at the most economical rates without paying any upfront charges to PTCL.We once again thank you for showing your trust in our services and assure you to do our best for a smooth transition of your DSL services.
If you have any questions or need further assistance, please feel free to call us at our round the clock helpline: 111 600 111. We will be available to answer any of your concerns and queries. For queries related to PTCL services, you may call at 1236.
It has been a great honor and a privilege to serve you. We wish you continued success.
Customer Care Team