PTCL Receives Customer Service Appreciation Award

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Awais Javaid, PTCL General Manager, Commercial Central, receiving Customer Service Appreciation award at the first Service Conference “Service Punch -2014”.

Pakistan Telecommunications Company Limited (PTCL) has been awarded ‘Customer Service Appreciation’ award for best customer services in the telecom sector at “Service Punch -2014” conference.

The awards ceremony, presented by Active8, in collaboration with Rozee.pk and Pakistan Human Capital Forum, brought together a large number of CEO’s, business heads, delegates and guests belonging to customer services and other industries.

Pakistan’s leading ICT service provider, PTCL received service appreciation award as a recognition to the company’s track record of innovation and the pioneering role played in harnessing technology for providing better services to customers.

The survey is the result of a comprehensive independent assessment conducted by Active8, which included 5000 respondents from a cross section of the society. The awards highlight, acknowledge and celebrate outstanding achievements and aim at developing a culture of excellence in customer care.

PTCL has been making relentless efforts to exceed customer expectations and shall continue to provide superior customer services while delivering quality and innovation.