Industry First: Telenor Introduces Real Time Billing for International Roaming

Telenor Pakistan has announced today the launch of Real Time Billing service for international roaming (IR) customers. The service is designed to keep the billing of IR customers updated in real time, preventing them from overusing or exceeding their credit limits while they are travelling outside of Pakistan. The service is being launched for the first time in Pakistan.

Michael Foley, CEO Telenor Pakistan, said:

The launch of real time billing for roamers is part of Telenor Pakistan’s tradition of bringing innovative products and services to the country. Our customers are now empowered to keep track of their billing and more in control of their spending while they are on the move.

Before the service was in place, data roaming was charged offline. Due to which, customers exhausted their credit limits without having visibility to how much they were spending on GSM and data usage abroad. With this service, customers can be notified on exhausting 70%, 80% and 90% of their credit limits while on international roaming.

The launch of real time billing on international roaming comes at a time when Telenor Pakistan is celebrating its 10 years of successful operations in Pakistan. The service is dubbed the continuation of a number of innovative industry first developments that Telenor Pakistan has brought forth for its customers.

Michael Foley said:

Our valued customers are at the core of everything we do. We strive to be the first in the industry to bring the best possible services to them because we believe they deserve nothing less. Whether they are in the country or travelling abroad, we want Telenor Pakistan customers to have the best in class experience as far as their telecommunication needs are concerned.


  • Techy

    Heard that warid already provide such alerts to their customers on IR??

    • GSMGuy

      yeah i heard so to, turns out they only give alerts every 4 hours!

  • I don’t know why but international roaming seems like a joke to me given that things like FaceTime, WhatsApp and Skype are now available.

    • Ahmed

      Strange Telenor introduced the product for which segment to those they are thinking to discontinue corporate sale. Warid is offering alert after every four hour. This is because of converge nt billing system. I think will not benefit Telenor unnless they improve its network quality. Voice is still worst.

      • GSMguy

        yaar Ahemd, ive been using telenor for a while now, yes i admit it had issues but ive noticed the service has greatly improved.

  • Abdul WAHAB

    East or West telenor is the Best (Hamay to 9PM to 9AM Free Ghanta Milta Kafi hai, Free FB,. Whatsapp, twitter milta hai kafi hai. Call Raseed Milti hai Her call k bad free main kafi hai)

  • BadarUI

    Karachi mein Naz Plaza M.A Jinnah Road mein pichle 5 years se siwaye Mobilink k kisi bhi network ki 2G coverage nhi hai yeah log 3G kiya launch karain gay.