In line with its commitment to going digital, Jazz inaugurated its state-of-the-art Network Operations Center (NOC), which will utilize IBM and Dell EMC solutions to provide optimal network quality, and unique customer experience, while also improving overall operational performance.
The facility provides 24/7×365 network surveillance across Fault Management, Real-time Performance Management, Change Management, Access Management, and Customer Support for Jazz’s fixed and wireless businesses.
Speaking at the inauguration, Hassan Ali – Head of NOC – Jazz, said, “By investing on a world-class NOC, our aim is to build a more efficient and competitive organization, which will provide unparalleled customer experience in today’s fast paced world.”
This latest NOC is optimally managed to support speedy customer facilitation for quicker complaint resolution and support. This is also made possible through complete automation allowing for proactive monitoring and management of end to end network and services layer.
Jazz ko jhoot k siwa kuch nhi aata. Keep it up Jazzz…………
How?
I have been an avid user of Warid, The Jazz has ruined it. I can not make a call now sitting in my room. Have to go out. and If light goes out I am in no condition to call except getting out of my home. #StupidJazz
Network quality hasn’t deteriorated in my area..
Mine too… I ported to jazz to avoid this hassle… Its working fine… Only warid users are having issues i think
Im a warid user XD
And keep making your services expensive
Jazz is not that bad though..
Old News….Its been almost two months now for this inauguration.
lol lol lol
as the feature is not marked as “paid content”, some good Jazz sponsorship to propakistani must be in the line ;)