Jazz inaugurates its state-of-the-art Network Operations Center

In line with its commitment to going digital, Jazz inaugurated its state-of-the-art Network Operations Center (NOC), which will utilize IBM and Dell EMC solutions to provide optimal network quality, and unique customer experience, while also improving overall operational performance.

The facility provides 24/7×365 network surveillance across Fault Management, Real-time Performance Management, Change Management, Access Management, and Customer Support for Jazz’s fixed and wireless businesses.

Speaking at the inauguration, Hassan Ali – Head of NOC – Jazz, said, “By investing on a world-class NOC, our aim is to build a more efficient and competitive organization, which will provide unparalleled customer experience in today’s fast paced world.”

This latest NOC is optimally managed to support speedy customer facilitation for quicker complaint resolution and support. This is also made possible through complete automation allowing for proactive monitoring and management of end to end network and services layer.

  • Ahmad Khan Sabri

    Jazz ko jhoot k siwa kuch nhi aata. Keep it up Jazzz…………

    • M. Hamza


      • Mansoor Ul Haq Haqqani

        I have been an avid user of Warid, The Jazz has ruined it. I can not make a call now sitting in my room. Have to go out. and If light goes out I am in no condition to call except getting out of my home. #StupidJazz

        • Zawyar Ur Rehman

          Network quality hasn’t deteriorated in my area..

          • Muhammad Faheem

            Mine too… I ported to jazz to avoid this hassle… Its working fine… Only warid users are having issues i think

            • Zawyar Ur Rehman

              Im a warid user XD

  • Salman Haider

    And keep making your services expensive

  • sahil

    Jazz is not that bad though..

  • Old News….Its been almost two months now for this inauguration.

  • novice

    lol lol lol

    as the feature is not marked as “paid content”, some good Jazz sponsorship to propakistani must be in the line ;)