C Square Consulting has announced the launch of a new generation self-service Digital Kiosk solutions named INTELLEKT Kiosk.
For the banking industry, the self-service kiosk adds convenience in the opening of mobile wallet, normal bank accounts, enables financial or non-financial transactions and services at remote non-branch locations.
In other words, the service enables the banks to effectively increase their country-wide presence and customer base.
What Does INTELLEKT Offer?
INTELLEKT provides the functionality which will enable users to open their accounts through self-service. Users can also avail the video assisted technology alongside.
To tighten the security, it uses NADRA’s biometric authentication for customer validation and checking, and the provisioning of following things:
- Cash Deposit
- Instant Issuance of Bank Debit Card for an associated Wallet/Account
- Account Services
- Funds Transfer
- Bill Payments
The banks’ virtual agent provides the contact center agent the capability to co-browse with the customer in real time, guide and educate the customer in the use of this technology for the provisioning of available services.
The complete list of services that could be configured and implemented by the INTELLEKT Kiosk is listed below:
- Self Service and/or Video Teller (VT) Assistance
- Wallet / Account Opening, with Biometric Validation by NADRA Verisys
- Instant Card Issuance for Wallet / Account
- Cash Deposit via Biometric Validation or MPIN
- Financial / Non-Financial Wallet/Account Services
- Fund Transfers (IBFT / A2W / W2W / W2CNIC / A2CNIC)
- Bill Payment (Utilities / Telco / Top-ups / Others)
- Credit Card Payments
- Complaint Logging and Update
- Centralized Remote Management, Monitoring and Reporting
Other hardware and services can also be integrated and implemented, as per customer requirements. Prospective clients are encouraged to connect with CSquare for any specific requirements.
Official launch of INTELLEKT Kiosk is on 18th and 19th of April at the E-Banking and CIO Summit in 2017.
Ahsan Mashkoor, The Man Behind It All
Ahsan Mashkoor is the CEO and Co-Founder of C Square Consulting. He has vast experience of 11 years in finance and telecom industry. Based on his experience and expert knowledge & supervision C Square a solutions integrator company, has gained local and international recognition.
Ahsan, a sales and marketing expert by profession, began his career as a Marketing Manager for Teradata London. When he moved to Pakistan he took over their Sales Portfolio for the financial and telecom sectors, earning him the Sales Find of the Year as well as membership to the Convention Points Club.
He then continued his professional journey with Genesys Telecommunications as Country Manager, responsible for business development in Pakistan, Afghanistan, Bangladesh and other emerging markets in the region.
To more about the company, visit their website.
