When it comes to connectivity, Cybernet has been providing quality service for households and businesses in Pakistan for the past two decades. From 1997 to 2017, the company has worked strenuously to design and refine its services for its existing and prospective clientele.
Cybernet is currently known for providing innovative and quality connectivity solutions to the industry with its buried fibre infrastructure-known as ION(Intelligent Optical Network), which has rapidly gained popularity amongst the business customers, who demand dedicate connectivity and technical support.
Part of the Lakson Group of Companies, Cybernet is one of the leading internet, data communication and voice connectivity solutions provider in Pakistan. Presently operating in 20 cities across Pakistan, Cybernet is offering its services to more than one thousand corporate customers nationwide.
Back when Cybernet started its operations in the 90s, it was known in the consumer segment as a dialup internet provider. This was a huge achievement considering that the World Wide Web was just going through the stage of infancy. Even in those days, the company made its mark by maintaining the highest customer satisfaction standards.
Progress in the Corporate Sector
In the year 2000, the company realised the need of the corporate (B2B) segment for dedicated, uninterrupted connectivity and thus decided to fill this gap by offering services to this segment. Over the years, Cybernet has enhanced the industry standards for corporate users. The company has established its own GPON based underground fiberoptic infrastructure (ION) in major Pakistani cities. It also has Points Of Presence (POPs) in major cities of Pakistan with plans to spread its network infrastructure further.
The company has invested heavily in customer support and reliability. Cybernet has its own last mile fiber connectivity (Fiber to the home) putting the entire network under its own controlso that any fiber damages are immediately handled by Cybernet’s support teams.
Dedicated technical and NOC teams are available 24/7, 365 to resolve any issues. Cybernet takes great pride in being a Pakistani company delivering on its promise of provision of high quality service and delivering great customer satisfaction to its customers.
To cater to the requirements of the corporate sector, Cybernet has dedicated Account Managers who look into the requirements of the clients and provide assistance where required.
Corporate Service Portfolio
Keeping in view the remote locations connectivity requirements, the company has also started to offer additional portfolio of last mile connectivity solutions comprised of 3G, Radio and VSAT.
Cybernet is also a pioneer with regard to Cloud Computing in Pakistan. RapidCompute provides cloud based enterprise solutions to leading corporations in the country. At present, not only is RapidCompute one of the oldest enterprise solutions providers in the market, but has also retained itself as an industry leader.
Cybernet also offers Fiber to The Home (FTTH) Triple-play fiber optic packages to consumers under the brand StormFiber, which is rapidly and steadily making a name for itself. StormFiber offers high speed Internet, HD& SD television and voice services. Triple play packages are also offered for those customers looking to avail all three services at best prices.
Helpdesk and technical teams are present for customer support
In a growing competitive market, StormFiber’s vision is to offer superior quality services to consumers.
During the last 20 years, Cybernet has evolved with time, developing and offering connectivity solutions which set it apart from the rest.
The company has transformed itself in coherence with the market dynamics to meet corporate and consumer demands while expanding its physical infrastructure and product portfolio.
As times progress, and reliance on cloud computing and fiber connectivity increases, Cybernet is surely well prepared to meet the rapidly evolving needs of the consumers.