Pakistan Telecommunication Company Limited (PTCL) has established its official presence on WhatsApp to better connect with customers and provide them with a convenient and customer-friendly communication platform.
To start using PTCL WhatsApp, customers have to first save the PTCL WhatsApp number, which is 033 1218 1218, and then send a message on this number to get the required service. PTCL WhatsApp, a fast, simple, and reliable communication tool, will provide quick answers to customers’ frequently asked questions and introduce customers to various options such as complaints registration, ordering new products or services, etc.
Moreover, customers can get information about all kinds of packages and promos, along with getting their bill information and much more. This service will be round-the-clock facilitation for the customers and will help bridge the communication gap.
On the launch of the WhatsApp service, Moqeem ul Haque, Chief Commercial Officer & Group Corporate Strategy Officer, said, “Despite COVID-19, we have adapted to changing business environment and have taken proactive measures to provide convenience to our customers.”
“As one of our core values is ‘We Put Customer First’, we are always exploring new avenues to adopt the latest technology that will help in digitalization. The successful launch of our WhatsApp service will provide seamless services to our customers and enable them to get a timely response to their queries and complaints, thus ensuring enhanced customer experience,” he added.
Customers will have a more streamlined experience as this service will provide immediate responses to their queries and they can engage themselves at their own convenience without the need to call on the PTCL helpline. PTCL, being a national carrier, endeavors to provide a hassle-free digital lifestyle to its customers across Pakistan.
Great
I think GCSO need to focus on 50 years old cabling system, to replace or repair properly to atleast provide upto 6MB packages.
Currently, PTCL majorly running with obsolete packages 1,2,3,4,5 MB packages as corruption penetrate inside PTCL.
Millions of Rehabilitation funds are utilitze on thyselves benefits by ABMs, BMs, RGMs and final includes EVPs.
What message we as a subscriber need to send ptcl Whatsapp number?
I have just saved this number in my contacts and looks like this number isn’t even on a Whatsapp.
Nice joke. sir Moqeem ap sukoon se beth ker Sarkari nokri kren. ye internet waghera ki apko smjh nahi hy .
fitty mu ptcl
First switch your entire system to fiber optics
Great news
They should now move to cloud flare network which is faster than any other network… Even everyone can use cloudflare easily/// by going to website: 1.1.1.1
First they should go fully digital and then use CLOUDFLARE free DNS.. 1.1.1.1