There was an outage in UPS power systems because of power surge in the morning, that resulted into outage for StormFiber internet users.
As part of Standard Operating Procedures, electricity supply was disconnected which caused temporary interruptions in internet connectivity.
Our sources confirm that the a complete check-up has been made at the facility after which services are now being restored in phases.
StormFiber has also informed its customers that their systems are currently bring restored and that services will be back online in next few hours.
Here’s the official statement from StormFiber: (pic attached)
This is a developing story and will be updated when and if more information will be available
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Yes, we are still since morning.
A second prolonged outage Since Tuesday
All Cybernet services are down not only stormfiber
What is tentative recovery time? It seems major outage.
Stormfiber services are off since this morning till 04.46 pm. Waiting for the solution……
All Stormfiber services are still down it is now 06.17 PM. There no ETA for recovery. Stormfiber website is down along with their main support phone number.
Still at this time out of internet due to Stormfiber and nothing is working for Stormfiber, website, Support Number etc
Storm fiber better give approximate time of service restoration.
Even after 15 hours still TV service not restored
Its been more than 18 hours now, both internet and tv serives are down. What i dont understand is their customer support helpline is also down and their is no way to raise a complaint or know that when services will be up again. Totally disappointed with the situation.
Lol! In order to save money their customer number is over IP. Whenever the internet is down their UAN tends to stop working too. Laxson group of companies 😐😐😐.
This has happened twice in last 3 years now. What sort of data center runs from 8th floor of the building.
On paper they have all the certification and security measures but in reality, nothing.
Where is the auxiliary power system. In my opinion this is the result of bad power plant management and corner cutting.