The email system for sending and managing e-challans is being phased out, with all future e-challans to be delivered directly to citizens via WhatsApp. This update will enable users to view their challan details and images directly on their phones.
According to Safe Cities officials, citizens will no longer need to use email for e-challan payments or corrections. Instead, e-challans will be sent to the mobile numbers listed in the excise records through WhatsApp. Each message will include a link for easy online payment, and payments can also be made through the Safe Cities website.
For those who wish to contest a challan, a new review button has been added to the website. Citizens can submit their requests online, and the technical team will promptly review and update the e-challan as needed.
Previously, e-challans were sent by email, but this new system aims to make the process faster and more convenient for everyone.
Stay Connected with ProPakistani
Get the latest automobile news, car launches, bike reviews, videos and analysis wherever you prefer.
Add ProPakistani to Preferred Sources and see more of our stories in Google Search and Top Stories.
Why don’t they just provide the option for owners to update their contact number same like we did for WAPDA bills, or provide helpline. Excise dept don’t have updated record.
What about those whose cars are bank leased?
On my smart card excise department enter wrong number first hire some professional in excise department then use technology for sending e challan
Send me fine in what’s up
Why not SMS, no data required.
What about persons, who don’t use smart phones or don’t use phones at all, or whose sims have been blocked, being non filers.
Will they accept your reason why challan should not apply to you?
And challan should be for real reason not unnecessary reason.
And firstly, since it is new service, a gap of chance should be given so the user can understand what the issue are before any challan be generated
Nice work..