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PTA Urges Users to Activate Free Service to Avoid Unexpected Mobile Data Charges

The Pakistan Telecommunication Authority (PTA) has issued a public advisory urging mobile users to activate a free service designed to prevent unintended balance deductions caused by mobile data usage.

In its advisory released on March 19, 2026, in Islamabad, PTA warned that users may face unexpected charges when their data bundles expire or are fully used, while mobile internet continues to run on higher Pay-As-You-Go (PAYG) rates.

To address this issue, mobile operators offer a free “Balance Save” or PayG blocker service. This feature automatically stops internet usage once a data bundle is exhausted, helping users protect their remaining balance from additional charges.

PTA has encouraged consumers to activate the service using the following codes:

  • *275# for Jazz users
  • *4004# for Zong users
  • *6611# for Ufone users
  • *342# for Telenor Pakistan users

The authority stated that activating this service can help users avoid unnecessary charges and manage their mobile data usage more effectively.

PTA reaffirmed its commitment to protecting consumer interests and ensuring transparency in telecom services across the country.

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  • Telenor’s *342# code is useless. Even after the internet bundle expires, the balance still gets deducted

  • As and when I tried to use 275 close as my service provider iwsd wared now Jazz they donot accept this and always advise me to use later at the this is not possible I am trying this for the last anout 7/8 month but in vain. I am losing handsome amount monthly. Please guide me. Thank and Rgds. Ahmad Nawab Khan 03219101910

  • what about unwanted services activated by mobile operators, we will have to wait for another decade so pta can wake up again.


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