The Pakistan Telecommunication Authority (PTA) has issued a public advisory urging mobile users to activate a free service designed to prevent unintended balance deductions caused by mobile data usage.
In its advisory released on March 19, 2026, in Islamabad, PTA warned that users may face unexpected charges when their data bundles expire or are fully used, while mobile internet continues to run on higher Pay-As-You-Go (PAYG) rates.
To address this issue, mobile operators offer a free “Balance Save” or PayG blocker service. This feature automatically stops internet usage once a data bundle is exhausted, helping users protect their remaining balance from additional charges.
PTA has encouraged consumers to activate the service using the following codes:
The authority stated that activating this service can help users avoid unnecessary charges and manage their mobile data usage more effectively.
PTA reaffirmed its commitment to protecting consumer interests and ensuring transparency in telecom services across the country.
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