Warid Glow: 1st Min Rates Increased

By admin | 07, Jan 2010 | 21 Comments

By Chand

It has been reported that Warid changed the tariff of its famous brand GLOW without informing its customers.

Glow offers attractive calling rates and most importantly free call to 10 members named as Glow gang.

The Free call can be availed every day from 11pm-8am and 24 hours on weekends. Free call means that you will be charged for the first minute, which were 2.25+tax at the time of launch but now its 2.99+tax

Though Warid has clearly stated in terms and conditions that prices are subject to change at Warid’s discretion.

Warid says it had informed customers through SMS – but not all of them Got this message.

Glow Tariff

Call rates (Rs.)	Weekdays		Weekends
	Peak	Off-Peak	Peak	Off-Peak
GLOW GANG	0.45	FREE*	FREE*	FREE*
On-net	0.79	0.69	0.69	0.69
Off-net	0.89	0.89	0.89	0.89

*Free after 1st minute charge of Rs.2.99+tax
Per 30 seconds billing
All rates are exclusive of taxes
GLOW GANG: GLOW GANG refers to your favourite 10 on-net numbers
Weekdays: Monday to Friday
Weekends: Saturday & Sunday
Peak hours: 8am to 11pm
Off-Peak hours: 11pm to 8am

GLOW GANG Details:

No. of GLOW GANG Friends: 10
Add a GLOW GANG Friend: SMS Add<space><warid number> to 129
Delete a GLOW GANG Friend: SMS Del<space><warid number> to 129
See GLOW GANG list: SMS List to 129

SMS and MMS Rates (Exclusive of taxes)

SMS to all networks nationwide: Rs. 0.25
International SMS: Rs. 5
MMS: Rs. 3

http://www.eahmadnawaz.blogspot.com eAhmadNawaz

Not only this, they also increased the FNF addition/deletion charges (Rs. 5 now) and glow package conversion charges (25 rupees).

Warid is famous for such acts, I remember 3 years back when Warid launches first sms bundles packages in Pakistan, at the time of lunch activation/deactivation was free and ZOOM UNLIMITED was really unlimited, but suddenly (without informing) they increased the daily charges (6 to 8 rupees),

started charging activation/deactivation charges (Rs 2.5) and limit the number of messages to 750, after some days daily charges gone to 7 rupees and number of sms to 250, since that I’d left Warid. Also Caller tune and many other VAS (activation/deactivation) were free initially.
- Jam
  
  well said.
  100% correct about warid.
  I m using this ………service from last 4 year.
  its continuously sucking me.
  - zaki tanha
    
    warid mat istemal kar
http://www.facebook.com/people/Ahmad-Raza/100000188931569 Ahmad Raza

net Rs.0.88 increment (incl taxes) , still attractive

Rs.3.57(incl taxes)/ 60 min on all Gang no.
whole day on Saturday & Sunday
11pm to 8am rest of days

its CONCRETE offer better than SOLID
Muhammad Tayyab

———- Now where is the control of PTA…
[Comment Edited]
Mustafa

This news was available officially in newspapers on Sunday or Monday.
But still nice with best network quality.
Harry

@ eAhmed Nawaz: Its still the hidden brand with best package out there for Youth, Ahmed.

Compare and see for yourself :)
Yasir

Doesn’t matter if the offer is good or bad. What matters is that these companies change their packages without informing the customers and PTA keeps sleeping.

They can increase the rate to 200rs per min but the customer should know before making the call not after checking the balance.

Warid has some very innovative packages, like for post paid customers they charge activation fee equal to the amount of one month zoom subscription etc etc.
Muhammad Khan

simply Warid is best
umer daraz

what you say u phone solid offer,
Sacha Kaka

Warid started charging for balance inquiry without informing its customers.

Warid increased now call charges without informing customers.
imran

Warid increased now call charges without informing customers
net Rs.0.88 increment this is a vrey bad diction
so please change
Pingback: Warid’s Another Hit on Customers - ProPakistani
nasir

warid has some better services and packages, but the problem with warid is its poooor marketing and customer support.
- Valentine Aaqil Mahmood
  
  I agree with you Nasir poor marketing and poor customer support
  
  About this Warid charging without informing customers, All Warid angry customers and other Warid Enemies :D should go to http://www.pta.gov.pk/index.php?option=com_complaint&Itemid=202 and complain about this against Warid
Jam

I have been using warid for last 4 years, always trying to ignore the low quality of warid in every aspect, but i think I should change my number to some other nitwork.
Warid not worthy.
Asher

Dear Pro Pakistani,
On subscription of Rs 7 sms package, u must have rs 7 – the same amount in credit balance.
otherwiz the amount in advance charge by warid will go useless, coz u can’t make sms as per warid terms n conditions..
think how such sheikh company do with pakistanis?
that y i shifted network to ufone.

rgds
Samina Khan

why would u want to use warid? stick with ufone..
ismail

daily charge?if any tel me on fns package
adil

WARID KA GLOW ACHA HAI ES K SAATH WARIF KO 30 SECONG K RATE ANY NETWORK 24 HOUR 60 PAISA RAKHNE THAY YEA PACKEGE SUBKO BEET KER DAITA HAI
+ GLOW K TAMAAM USERS KO 50 SMS DAILY FREE COMPANYT KI TARAF SE ..
http://www.facebook.com/aziz.rehman.54584982 Aziz Rehman

you ok