I have been listening that Information Technology and Telecom have changed the world in every way and most of time I used to think how and where it has the biggest impacts. Last month one of my friends, Mr. Abdul Rashid shared two major stories about the so called IT and Telecom revolution in the world.
His boss was on a 42 days tour of the world and he was very happy that every thing would be eased for at least these 42 days when his boss will be out of the office. But, all this was shattered in a second when the other day he has received a call form his boss to reach his office as he was out for more then two hours and report him through the email what he has done about the work and other business updates.
His boss was monitoring every person and directing each of the members through his Internet based security cameras in the office. He was also in contact with every activity of the office through CC, every one was emailing him and he was really involved in the day today business of the company
Next Monday when Rashid was entering the room with a relax mood, his boss welcomed him by asking him what was the time, as he was late. He was looking that the boss was chairing the meeting through video conference from Luxemburg. He was asking the question and talking to everyone with same confidence and agility. The executives were responding to the boss queries. The people who were relaxing a little bit, were active once again and the company went on with the same business search.
Internal office email system has greatly changed the office environment. If anyone has to initiate a job he will CC to all the concerned members and executives, so every one will be in the loop. This will create pressure and good management will be there on all the levels. This practice is there in all the multi-national offices. Unfortunately in our public sector organizations, there is no such system. If you want to complain any thing to chairman WAPDA or PTCL, you can’t make it straightway. You have to wait and see that after a very long time you will get response of the query.
I have some experienced of attending the meetings with World Bank Officials in Lahore. What they have is just a lop top and blackberry. They don’t have the luxuries of multistory buildings. All they have to do is to write a proposal and then send it to their boss through email. All correspondence will be through blackberry. Whenever they want a general meeting, they just sent a message and then at PC or any five star hotel they will be able to held a meeting. Most of the WB consultants are doing the same way.
Other then this, it is very common that now no one is out of reach. Wherever you are, you will be detected and asked for the work to do weather you are at home or in any party. This productivity has done wonders and now they are getting in dollars. Unfortunately, in this race of money, only unskilled people are deprived of good income.
All this has prove that the room of good management is there but it depends on our will and commitment. Although we have a start-up of modernization in our government offices but is too late in this race. They do not have the latest equipment and DSL service in the offices.
For example, in May 2008, I visited the PTV newsroom and I wondered that even the Director News was not able to get updates from the Internet. Only one computer was there in the newsroom. Hand written scripts were forwarded to the composers to compile. This is the situation of a prime organization in Pakistan while there is no automation of working in other big organizations.
What we need is the young blood and progressive approach with dedication and spirit. Visit a PTCL or Wapda nearby office and you will see the difference of working. If you visit NADRA or National Highways or Motorway Police Office, you will be happy to note young and agile boys and girls are welcoming you the entire time without any resistance for the sake of money.
Unfortunately, we have no IT or Tech urge now with the emergence of this democratic government. In the last decade, we have made enough progress in the sector of IT. I think we have to privatize every thing for the change and smart progress. Otherwise, the government’s attitude of work and lazy work force will do nothing until its retirement from the services.