PTA Reports Massive Violations by Telcos in Selling SIMs

Pakistan Telecommunication Authority conducted a survey/ inspection to monitor sale of pre-active SIMs to check if cellular companies are selling SIMs in accordance with the standard operating procedures (SOP) defined by Pakistan Telecommunication Authority or not, told us sources familiar with the matter.

Survey results, which are exclusively made available to ProPakistani, revealed that all cellular companies are violating SOP in selling postpaid SIMs, while Mobilink topped the race with 7 out of 9 Customer Service Centers and 18 out of 26 franchises have been found guilty of selling SIMs without fulfilling the described procedures.

Our sources have confirmed us that a Warning letter has been dispatched to CEO of Mobilink regarding the violations.

We had sent a query to Mobilink to know their viewpoint on the said issue, for which we are still waiting for their response.

Following are highlights of survey results:

Customer Service Centers:

CompanyCSC SurveyedViolations
1Mobilink97
2Ufone40
3Telenor116
4Warid94
5Zong114
Total4421

Franchises:

CompanyFranchises SurveyedViolations
1Mobilink2618
2Ufone3518
3Telenor2718
4Warid2817
5Zong2415
Total14086

Tech reporter with over 10 years of experience, founder of ProPakistani.PK