PTCL customers of Vfone and EVO can now enjoy instant recharge for their Vfone and EVO connections of minimum Rs.20 to 2,000 through nearly 150,000 retailers situated across the country.
Customers and retailers will get SMS alerts for all recharges, which will help them keep track of their account status.
Following is the customer lifecycle implemented against different recharge amounts:
Load Denominations | Outgoing Validity | Incoming Validity | Temporary Out of Service |
Rs. 20 – 49 | 02 Days | 10 Days | 45 Days |
Rs. 50 – 99 | 07 Days | 20 Days | 45 Days |
Rs. 100 – 299 | 30 Days | 90 Days | 45 Days |
Rs. 300 – 499 | 60 Days | 90 Days | 45 Days |
Rs. 500 – 999 | 90 Days | 90 Days | 45 Days |
Rs. 1,000 – 1,999 | 120 Days | 90 Days | 45 Days |
Rs. 2,000 & above | 180 Days | 90 Days | 45 Days |
“PTCL has always strived to provide the best services and exciting offers to its valued customers,” said PTCL Senior Executive Vice President Commercial, Naveed Saeed. “PTCL’s focus remains our customers’ convenience and the new ‘Life Made Easy’ service will certainly bring a qualitative difference to the lives of our customers.”
“Keeping in mind the needs of our customers, we will keep upgrading PTCL’s services in future,” said Executive Vice President Wireless, Omar Khalid.
Service Details: