Mobilink Now Offers Live Support Chat for Customers

Mobilink has introduced Live Online Support option for its customers, with which Mobilink customers or potential customers can avail support from Mobilink with Live Online Chat.

Customers can simply visit and click on “Lets Talk” button on bottom left to initiate a Live Chat with Mobilink’s Customer Support representative.

Mobilink Chat Services

When we tried, the support team was quick to respond. However, the wait time can increase in days to come – when service will get popular in masses.

This online chat service from Mobilink (which is free now) can get much attention in a situation when usual helpline calls are charged.

Customers can ask for general information, new products and services, register complaints and more with Mobilink’s Live Chat services.

Mobilink said that it takes reasonable safety measures for the protection of data transmitted over the chat services, however, it said that no method of transmission over internet, or electronic storage is completely secure, therefore, customers may choose to share data at their own risk.

  • Muhammad Anas

    Good Move by Mobilink but Zong’s Live Chat service is excellent

  • Shahzeb

    very nice

  • rehmat

    After this service; mobilink website is blocked by Juniper firewall in my office and categorized as chatting website.

    Your page is blocked due to a security policy that prohibits access to Category Chat

    • Farhan

      Whats wrong? Problem is with your security policy and not with the service :)

  • Asher

    Mobilink Hired too pre-mature CSO’s for this service – bad experience on such support .. i guess its free & no cost charges charge from account – thats why?

  • Imran

    I had registered a complaint about a couple of days ago & I wanted to check the status but when I used the chat (so called initiative by mobilink) the CSR at the other end told me that “Sir, your instructions can be processed over 111 helpline. Please dial 111 for further assistance” , just a piece of crap :(

  • Mushtaq Khan

    Tried it out. Some kinks need to be straightened out for sure, but overall I had a pleasant experience. I give this a thumbs up. And the execution seems more polished than Zong’s. It would be interesting to see how this shapes up.

  • Noman

    Excellent step, Mobilink. This is another example of Mobilink leading the way in creating cost effective ways to connect with the customers. Instead of calling, I find it easy to just get my answers on the chat. Keep up the good work!

    • waqar

      kahan chat krtey hain plz tell me
      wo optionkahan hain

  • Mohsin Rafique

    Great features by Mobilink, nice service

  • Farhan

    Service is a great initiative. first of its kind in the industry and changes how customers are provided innovative ways of getting served efficiently.

    I used the service and its great.

  • Nash

    Excellent step for real time customer care

  • Pawail Qaisar

    This is a pretty awesome and welcome addition. This is way better than having to listen to waiting music on the phone whenever you dial their helpline. It’s a much more efficient way of getting your problems solved! Thank you Mobilink!

  • Bilal

    Really cool! I was being spammed by Mobilink friend finder service subscription messages everyday and didn’t know how to unsubscribe. Had a chat on this service and the person helped me unsubcribe

  • Quote Searching

    This is really great news, if they support users with positively.
    Now other companies should start this service.

  • Faiz

    Worked wonderfully just now! This is impressive never before in Pakistan kind of stuff!

  • fatima


  • fatima


    • Mian Kashif Sukhera


  • Prince Shehri


  • seema

    i complain before 3 days at kutyana muhallah karachi kareemabad mobilink service not available but not yet any action i complain with chat kashif rana my number is 03032427384 and 03032427407 kindly take action for service thanks

  • muhammad irfan

    excellent service.

  • tps ic

    AOA. My Number is 03030168853. I have problem with downloading. sorry to say but your system is very poor . i have been trying to connect to the customer care centre but no one bothered to recieve my call. waiting , waiting , n keep waiting. Plzzzzzzzz help me. I got this new connection 1 Month ago . Even i cant share balance . when ever i try to share balance the error message appears on the mobile screen is Result unknown. and with downloading , it shows service not available. Plzzzzzzzzzzzzz i m fed up of your system. Help me outt plzzzzzzzzzzzzzz. I have registerd a complaint a couple of days ago. but still have no solution. after that call i made more than ten calls to the customer care centre but no one bothered to attend my call…sorry to say but service of zong is superb, excellent , marvellous

  • mano

    i want the monthly pakej bundle and not so costly … plz tell the code mobiliknk k pakejes bohat costly hain

    Hope you will be best in your health.Respected sir i want to make complaint
    about your D.E.O of MOBILINK D I KHAN.Sir first of all he send easy load of Rs 1000 on my number 03068792986
    by mistake then he release that he make mistake he contact me and ask me that i have send
    Rs 1000 to you by mistake and then i assure him that i will pay back his money after two days he blocked my number and transfer amount of RS 1486 to his account from my number and i have all the proofs regarding this issue in the form of his message and delivery message and he make call to me and on call he abuse me and ask me that do what ever you can do so sir i hope you will take some sort of action against mr muhammad imtiaz 03028870052.
    amount ref no 031811101560374701.
    i shall be great full to you and your Mobilink company
    I am waiting for your good response

    Abdul Najeeb

  • shoaib

    Great feature :)

  • Sheraz Qasim

    Sir kia pa mujhy bta sakty han k ek he cnic number pe 1 se ziada mobicash account kesy bnaiy ja sakty han?

  • Ali

    Since last couple of days there’s no Mobilink signals in general area Hubco power plant

  • Jamshed Ishtiaq

    hm ne agr ksi ko jaz ka card number send kia aur us ka hame mobile number chahiye ho to hm us jaz k card k through mobile number jan skte he kia ? k kis number pe jazz ka card load hua . agr jan skte iska treka mje btaein . 03127500526 .

  • Ghulam Abbas Baig


  • Ghulam Abbas Baig

    can anyone tell me the expiry date of jazz number after charging it.

  • A0A koi Bta Skhtaa hy . JaZZ ka new Year p Social offer ksy active ho rhai hy. code ksi ko pta hy kia ?


    sir mera pehly jazzcash acunt hei par muje o number yaad nai hei

  • Shahzad Ali

    Not worked for me :( I guess they need time to get some rest.

  • shahid abbas


  • hammad

    jazz wifi device k login password bul geya hu.
    help me

  • ashraf uddin

    during last two i have received landline from Lahore who told me that he is talking from mobilink center and required your name and CNIC No. and your kin who also using moiling for the purpose of Insurance suppose if you get accident the lost amount will be paid you. I have gave my personal information to that man. Now, I want to know, is that man was jazz agent or bogus man. Now how i can solve this problem. Ashrafuddin