PTA Directs Telcos to Withdraw Call Setup Charges

Pakistan-Telecommunication-Authority2

As hinted by ProPakistani earlier, Pakistan Telecommunication Authority today directed all mobile phone operators to withdraw recently imposed call setup charges, we have confirmed it officially.

Pakistan Telecommunication Authority (PTA), in a directive sent to all Cellular Mobile Operator (CMOs), asked them to immediately stop charging call set-up fee recently imposed by them.

PTA has issued these directions in the light of provision of Telecom Re organization Act and Consumer Protection Regulations 2009. PTA has accordingly directed all CMOs to implement the order without causing any discomfort to the mobile phone subscribers.

It may be recalled that mobile operators had imposed call-setup charges of Rs. 0.10+ tax on each call last week and posted notice on their website about imposition of new charges.

PTA’s step is aimed at safeguarding customers’ interests. PTA has asked the operators to immediately stop these charges and furnish compliance report to it.

Tech and telecom reporter for over 15 years


  • PTA walay pehlay soye hue thay jaab yeah sab hu raha tah … in ko aab yaad aya hai …SAME ON U PTA

    • analysis of case and official communication takes this much time. its not late and its a good step by PTA. its not simple as to dial a number and taking action


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