Mobilink has launched Smart Office, a new service aimed specifically at businesses. An industry first, it effectively converts every employee’s mobile phone into an extension and eliminates the need for expensive PABX equipment.
A business using Smart Office would be able to enjoy all the advantages of a conventional telephone exchange service on the official Mobilink mobile numbers of employees.
The service offers an extensive feature set. There is automation in the form of an IVR menu, smart operator which forwards calls to the appropriate employee and different options and menus based on working and non-working hours. There are a multitude of other services like blacklisted callers, welcome/goodbye messages and high priority callers.
The Smart Office web portal is an easy way to manage everything. It allows the administrator to assign extensions, track call usage and logs, customize the voice menus and settings. In addition, it can also retrieve voice mail and provides access to many other Smart Office features.
Overall, we are very impressed with the whole service and the features.
Here’s a run-down of the plans available for the Smart Office service.
Smart Office Basic
- Up to 50 extensions: 100 PKR / extension
Smart Office Advance
- Up to 50 extensions: 150 PKR / extension
- Up to 100 extensions: 130 PKR / extension
- Up to 250 extensions: 120 PKR / extension
- Up to 500 extensions: 100 PKR / extension
- More than 500 Extensions: 80 PKR/ extention
Monthly Calling Plans
|Smart Office Starter||5,000||7000 PKR|
|Smart Office Value||10,000||13,000 PKR|
|Smart Office Ace||15,000||18,000 PKR|
|Smart Office Max||25,000||28,500 PKR|
You aren’t limited to these plans only. Mobilink offers a ‘Build Your Own Plan’ section here which you can use to customize the number of extensions you need as well as add Bolt-Ons, which can be used to enable employees to talk to customers.
With Smart Office and various other services in the Business suite, Mobilink is aiming to become the top one-solution service provider for businesses and companies. Since Mobilink is the first in this field, other telecom operators will have their work cut out to break into the market.