Have you ever bought anything from Daraz? Yes, even just once in your life? Then there are chances that you are bombarded with SPAM emails and text messages almost round the clock.
Daraz apparently spams each and every email address available to them with endless promotions that are usually irrelevant. As mentioned above, they don’t end there as your phone is also spammed with text messages at every possible odd hour of your day.
Interestingly, there is no way of opting out from these emails and promotional text messages, which you never subscribed in the first place. The un-subscribe link in the mail simply won’t work while we don’t have a way of opting out of their SMS subscriber list.
The worst of all, repetitive requests at their support number won’t help either, we have checked. Hence there is no possible way of opting out from such spam and unfortunately you can’t take them to court as well since there’s no cyber law available in Pakistan yet.
By doing this Daraz is essentially standing in-line with local plumbers or rent-a-car walas, who use email and SMS marketing to run their kitchens.
Its a shame that World’s renowned companies, when doing business in Pakistan, forget all the ethics and business rules that they practice in western markets. But let me assure you, by doing this SPAM in a ruthless manner, you are only going to lose customers, instead of retaining them.
If you have been a victim of Daraz’s SPAM, then go ahead and share your thoughts in below comments!