PTCL Registers 53% Increase in Operating Profits in 2016

Pakistan Telecommunication Company Limited (PTCL), the country’s leading telecom and ICT services provider, has announced its financial results for the year ended December 31, 2016 at its Board of Directors meeting held in Islamabad on February 8, 2017.

Operating profits of PTCL Group registered a 53% increase during 2016 compared to last year. The Group revenue stood at Rs. 117.2 billion and with effective cost optimization measures, the operating expenses of the Group were reduced by 3%.

With the objective to align the resources with the current market challenges, PTCL implemented a Voluntary Separation Scheme (VSS) during 2016 and the related costs of Rs. 4.6 billion were accounted for in the financial results of 2016. Accordingly, the PTCL Group net profit for the year was Rs. 1.6 billion, which would have been Rs. 4.7 billion, 152% increase over last year, had there been no VSS.

PTCL Group’s financial position remained healthy and stable during 2016 due to continuous efforts to optimize costs, resulting in 25% increase in cash-based funds in the form of short-term investments and cash and bank balances.

PTCL’s revenue for the year was Rs. 71.4 billion with growth in fixed line broadband revenue. The Company’s operating expenses during the period were reduced by 7% resulting in 6% growth in operating profits. The net profit for the year was Rs. 6.8 billion after accounting for the VSS cost. Without VSS impact, net profit of PTCL would have been Rs. 9.9 billion, 13% increase over last year.

Speaking on the occasion, Dr. Daniel Ritz, President & CEO PTCL said that PTCL Group is committed to building a digital and connected Pakistan. He informed that the PTCL Group is investing extensively to transform and upgrade its network to provide reliable and resilient high speed internet and telephone services.

“We strive to enhance the customers’ experience and create shareholder value,” he said.


  • How come? Most pathetic customer services. I upgraded device from 3G to Charji and they gave me faulty device, next day I visited same service center and they are telling me to visit their vendor. Why should I? why they don’t have technical support in their office? Typical Clerk Badshah mentality of PTCL management. Going to get rid of their services.

  • 2005 Profit, 2006 Profit, 2007 Profit, 2008 Profit, 2009 Profit, 2007 Profit, 2010 Profit, 2011 Profit, 2012 Profit, 2013 Profit, 2014 Profit, 2015 Profit and 2016 also in PROFIT but not improving customer services and especially not increasing the internal customer’s (staff) benefits but decreasing. Due to this when internal customer will surfer external customers will automatically suffered.

    Now time to invest on external customers as well as internal customers otherwise in this competitive environment PTCL will lose its share in market.

  • PTCL profit is increasing every year but tactlessly PTCL is not working for the welfare of its employees, specially 3rd party staff they are only making increase in their salaries Rs. 700 to 1200 per year, even they didn’t have any other facilities like medical allowance or any other allowances in their salaries, 3rd party staff are working with PTCL more than 7 years and are getting low salaries Rs.19000 to 20000 per month. We are requesting to PTCL higher management if you are not increasing their salaries up to market standards kindly give them chance/ make them eligible for internal recruitment if their qualification meet with job specification.

  • 53% Raise in profit is OK but it should be 500% next year as there is huge potential in DSL technology.All steps should be taken to achieve desired target next year.

  • Intehaa hai in zaleel logo ki zalalat ki .. Inko faulty router ka batao toh kehtay hain replace nahi kr sktay, new order karein 1500 bill mey aeyga or router device new laga dengay, inko bolo kindly connection chk kr dein Disconnection boht zyada hai to kehtay hain device ko ap ne kisi heavy electronic device k paas rakha hoga Jab k asa nahi hota, In se kaha jaey k kindly frequent disconnections ki waja maloom kra dein line change kra dein kindly kisi ko bhej dein tone nahi arahi hai aur agay se her bar yehi jawab milta hai k apki shikayat 24 hours mey thek krdi jaeygii jo k kabhi nahi hoti ….. Inka PROFIT barhta ja rha hy kyu k ye Akelay loot rahay hain koi competition nahi hai, in k broadband representative khud ko khuda samajtay hain even batamizaana language bhi shuru kr detay hain magar hum majboor hain internet bhi chahye landine bhi chahye kisi se complain bhi nahi kr sktay hain aur lut bhi raey hain.. Zero hai inki customer support !! (Area: WAH)

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