To adjust for multiple fuel price increases in recent months, Careem has raised its rates in Karachi, Lahore and Islamabad.
In an email sent to customers, the company said:
With multiple fuel price hikes, there has been a direct and indirect impact on our Captains’ cost of doing business. Captains are the driving force which enable safe, affordable and comfortable mobility for customers.
In light of the above, we have implemented a cost adjustment in Karachi, Lahore and Islamabad to ensure your Captains continue to serve you while fostering their livelihood. We appreciate the trust you have placed in us and continue to provide a reliable service.
Increasing Fuel Prices:
In the last six months, the price for petrol has gone from Rs. 72.5 to the current Rs. 81.5. While static prices have benefited customers, the drivers have become increasingly irate at the razor thin margins.
‘If it weren’t for the bonuses on completing a set number of rides per week, I wouldn’t break even’, said a Careem driver. ‘It’s a long overdue step’, said another driver while appreciating the move.
Now it remains to be seen whether Uber follows suit.
New Rates for Careem in Pakistan:
Islamabad:
- GO:
- Starting: Rs. 85
- Minimum: Rs. 100
- Moving – per km: Rs. 9
- Waiting – per hour: Rs. 240
- GO+:
- Starting: Rs. 130
- Minimum: Rs. 200
- Moving – per km: Rs. 17
- Waiting – per hour: Rs. 330
- Business:
- Starting: Rs. 160
- Minimum: Rs. 250
- Moving – per km: Rs. 23
- Waiting – per hour: Rs. 370
- Taxi:
- Starting: Rs. 35
- Minimum: Rs. 75
- Moving – per km: Rs. 8
- Waiting – per hour: Rs. 200
- Bike:
- Starting: Rs. 30
- Minimum: Rs. 50
- Moving – per km: Rs. 4
- Waiting – per hour: Rs. 250
Lahore:
- GO:
- Starting: Rs. 75
- Minimum: Rs. 99
- Moving – per km: Rs. 9.98
- Waiting – per hour: Rs. 260
- GO+:
- Starting: Rs. 130
- Minimum: Rs. 180
- Moving – per km: Rs. 11
- Waiting – per hour: Rs. 360
- Business:
- Starting: Rs. 200
- Minimum: Rs. 250
- Moving – per km: Rs. 11
- Waiting – per hour: Rs. 360
- Tezz:
- Starting: Rs. 15
- Minimum: Rs. 59
- Moving – per km: Rs. 13
- Waiting – per hour: Rs. 120
- Bike:
- Starting: Rs. 25
- Minimum: Rs. 40
- Moving – per km: Rs. 4
- Waiting – per hour: Rs. 250
Karachi:
- GO:
- Starting: Rs. 75
- Minimum: Rs. 100
- Moving – per km: Rs. 10
- Waiting – per hour: Rs. 253
- GO+:
- Starting: Rs. 110
- Minimum: Rs. 250
- Moving – per km: Rs. 12
- Waiting – per hour: Rs. 275
- Business:
- Starting: Rs. 160
- Minimum: Rs. 250
- Moving – per km: Rs. 23
- Waiting – per hour: Rs. 370
- Tezz:
- Starting: Rs. 15
- Minimum: Rs. 49
- Moving – per km: Rs. 15
- Waiting – per hour: Rs. 75
- Bike:
- Starting: Rs. 30
- Minimum: Rs. 50
- Moving – per km: Rs. 5
- Waiting – per hour: Rs. 200
Wahab? Laut aao!
We are all missing Wahab and his 1st comment on every news.. :)
Bus kr bhai, fazool mn tc na kia karo
propak staff do ur complete homework. where are older prices to compare with?
CAREEM is a big liar…& propakistani pl verify rates before posting…
Current rate is 7.5Rs/KM & starting is 67.5 Rs.
Pl recalculate petrol price hike… its 25% not 6% in last few months…….LIARS……Very very pathetic RESPONSE from CAREEM…
..trip fares must be increased 30% not 10%..
.
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SHAME ON CAREEM…
SHAME ON CAREEM…
SHAME ON CAREEM…
SHAME ON CAREEM…
Some one is deeply hurt by CAREEM…
Rate in Islamabad is highest
No wonder why Careem rides always show PEAK FACTOR!
Careem is now becoming more like fraudster there is always peak factor on now a days and now this.
It is not only the rate issue. Careem increases only 10 %’while prices increased 24%.Fuel rate was 65 when careem decreased rates as low as 7.5per Km. Now rate is 82.6…
There are alot of issues in Islamabad due to which poor captain/ vendor could not meet his target.
If Some one raise voice against Islamabad office’s policy they simply block them n kick out from Careem network.
Their Franchises do not bother to listen complaints. thy only bz in induction of new products.
We think if a company do not take care of their sales force, it may looseits customer as well.
Dear Careem!
On Behalf of Captains/Vendor in Rawalpindi /Islamabad, Here we are sharing some very serious and genuine issues which have been ignored by your so called helpline, captain support centers (Blue area, Rahman Abad, Bahria and G-12 Kashmir Highway) and G -9 Office as well.
Our Problem /issues are as below:
1. Petrol Prices increased from 65 to 82 but Careem’s bonus/Gurantees/per KM fare decreased unfortunately. Prices are increasing Every Month so Per KM rate should be changed with respect to change in Price of Petrol on every month.
2. Faraway Bonus should be start from 1KM.
3. Rate Should be for KM Slab
For 1Km to 5 KM
For 5Km to 20 KM
For 20KM to 40 KM
For 40 KM onward
Waiting price should be high so that customer avoid unnecessary waiting.
4. Careem Percentage should be reduced from 20% to 10 % and must be FIXED.
5. Bonus and Guarantee Structure should be revised to compensate Captain/ Vendor and must be implemented for a Specific Period of time.
6. If 14 rides are mandatory, it should be in 24 hours- Remove 11 Hours restriction because working more than 8 hours is against human rights/labor laws
7. In case of software issue/problem in application, Careem is responsible to compensate that day Guarantee because it increase working hours of Captain which is against human rights.
8. There are allot of loop holes in ADMA (KM Calculation- Map Accuracy- Time Calculation) which ultimately effect Captain Earning and Weekly Bonus.
9. Trip Compensation amount/Toll Gates should be include in Captain Daily Earning.
10. Fines should be reversed because most of them are illogical/unfair and only to facilitate customers. . No Fine / No Blockage of captain Without Proper Evidence and Verifications. In case of any issue at least 1-3 warning for Captains before impose of fine/Blockage via Email and he should must have the right to appeal for it.
11. Help Line Number Should be FREE… FREEE FREEEEEE
12. Careem Blocked so many Captains due to Payment, Kindly unblock them and allow them to pay at least 3000/- per week from that Payable amount. It will help Careem in recovering the amount as well as allows captain to work with Careem.
13. Give us a Permanent Email Address and Contact number from Islamabad office so that one of our designated Captain will coordinate you for resolution of Captains issue.
14. Careem should take responsibility of Fares, if Passenger do not Pay, Careem is responsible to pay each and every rupee to Captain.
15. Define a Map for Captain to Work after 8:00PM. Which is very important for safety and Security of Captains.
16. There should be 2 Destination Rides in a Day, it will help captain to work freely.
Do remember, captain is the sales force of Careem, if he suffers, he will use unfair means to earn and try to damage reputation of Company. We request you to think about above said issues. For any good change in Policy, you will find us along with you.
Your Well-wisher,
Careem Captains
Rawalpindi Islamabad.
What about Peak Factor?? Which is always on now a days…
His post is like careem is drivers welfare organization. :D
Fradulant service always peak factor on. Uber is bit better but hal sab poray h