Ride-hailing service, Careem has updated its method of payment, saying that the users can no longer pay less than the calculated ride fare to Careem captains.
In an email, Careem notified the users of the changes that the option of negative credit is being discarded. The driving factor behind the change is that the unpaid balance directly affects the Captain’s earnings which is why the users are advised to keep the necessary amount with them while taking Careem rides.
The message read:
Your account cannot have an unpaid balance anymore. So, make sure to carry the necessary amount with you when you book a ride.
To facilitate the users in case of less cash than the fare, you can ask the Captain to take you to the nearest ATM.
If you don’t have the exact change, you can pay extra as the drivers now have the option of adding up to Rs 400 as Careem credit. Another option is to enter your card details and move around without cash.
Via Pakistan Today