The past week has not been good for Samsung following the Galaxy Fold controversy. After faulty review units surfaced on the interwebs and the launch events in China got canceled, the company has now decided to delay the release of the foldable phone.
Soon after Samsung China announced delaying the phone’s scheduled launch events in the country, the Korean phone maker released an official statement explaining that the Galaxy Fold might need to be further improved to offer the customers the best experience and will be released at a later date.
Here’s the full statement:
We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.
While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience. To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold.
We plan to announce the release date in the coming weeks. Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.
We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold. We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.
The phone was originally supposed to be launched in a few major markets on April 26 but now there’s no word on the new launch dates. As the statement says, revised release dates will be announced in the “coming weeks” so it is safe to assume that it might be at least another month before the phone is available.
All in all, the company is making the right move stopping the release and taking its time to resolve the issues instead of delaying it like with the Galaxy Note 7 battery issues back in 2016.
We will update you as soon as we get more info on the Galaxy Fold’s new launch date.
