Apple Responds to Recent Battery Replacement Controversy

Last week, Apple, discouraging its users from getting unauthorized battery replacements, announced that third-party battery replacements for iPhone will give an error. The feature was being worked on for a long time now and the hardware components for making it work were present on both, the Smartphones and the battery, they are only being activated now.

Even if the users invest in an original battery from another iPhone, they will still get the same error unless the replacement is done via Apple-authorized dealers. Regarding this controversy, the company recently issued a statement saying:

We take the safety of our customers very seriously and want to make sure any battery replacement is done properly. There are now over 1,800 Apple authorized service providers across the US, so our customers have even more convenient access to quality repairs. Last year we introduced a new feature to notify customers if we were unable to verify that a new, genuine battery was installed by a certified technician following Apple repair processes. This information is there to help protect our customers from damaged, poor quality, or used batteries which can lead to safety or performance issues. This notification does not impact the customer’s ability to use the phone after an unauthorized repair.

The users can still use batteries from unauthorized dealers, it will not affect the performance of their smartphone, but they will be constantly bugged with an error message. Also, the battery health info will not be available. The reason being, every battery comes with a microcontroller that needs to be correctly configured by an authorized dealer. If not configured properly, you will be met by a warning every now and then.


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