The Pakistan Telecommunication Authority (PTA) received 15313 complaints from telecommunication consumers against different telecommunication operators in October 2021.
Jazz made a new record with the highest-ever complaints and the biggest share of the total complaints in a single month.
Jazz topped the chart with 6746 complaints which are 44.05 percent of the total 15313 complaints received during this period, according to data released by the Pakistan Telecommunication Authority (PTA).
Telenor stood at the second position as a telecom operator with 4529 complaints which is 29.576 percent of the total Cellular Mobile Operators (CMOs) related complaints.
Zong was third with 2,892 i.e. 18.88 percent of the total complaints. Ufone had 1,140 complaints against its various services, which make up 7.44 percent of the total CMO-related complaints.
Cellular mobile subscribers constitute a major part of the overall telecom subscriber base. Therefore, the maximum number of complaints belongs to this segment.
PTA also received 770 complaints against basic telephony, of which 762 were addressed during October 2021. Furthermore, 299 complaints were received against ISPs, of which 285 were addressed.
Jazz over charge many consumer due to Servers issue and did not reverse, no body support from Jazz
I made a complain about jazz theft 500 rs from jazz account it’s been a 20 days no solution
Network issue has yet not solved
Very nice
Very good service
servers issu in my home not work 4G
Totally agreed…
Jazz /mobilink is now playing a role like da others mafia
I no need jazzcash free minutes this is very costly
Just money save is better plz no need jazzcash free minutes
It is rightly said
It is Maybelink not Mobilink
internet service is too slow
Moblink app very bad edition
asay hi lumber one rehna
jazz ghatia service
telenor us se bhi zada ghatia ha wese
Hamare area k 20 k abadi me to Serf telenor ka coverage he. Or serf naam ka 4g he kam kerta nahe .
Telenor help line k elawa kapi marta pta par b complint kiblekin koi paida nahi howa.
Or baqi network coverage nahi de raha….
lol. First the companies create issues and then resolve them and share these stats!