In an informal conversation with journalists, Major General (Retd) Hafeez Ur Rehman, Chairman of the Pakistan Telecommunication Authority (PTA), he addressed several pressing issues related to the internet and telecommunications in Pakistan.
Internet Speed and Upgrades
When responding to queries regarding the internet slow down in the country the PTA chairman assured that the current issues with internet speed would be resolved by the end of October. The PTA is upgrading its Web Management System (commonly known as the internet firewall), expanding data capacity from 5 terabytes to 8 terabytes, with completion expected by the end of the month, confirming the open secret that internet issues throughout the country are because of the new system.
Internet Shutdowns and Security
The chairman highlighted that in 2023, India experienced 116 internet shutdowns compared to seven in Pakistan. While he does not defend internet shutdowns, he emphasized that national security remains a priority. He noted that mobile services were less frequently suspended during the recent 10th of Muharram, and any shutdowns were limited to specific times and areas.
He also mentioned that Bangladesh had similar shutdowns during elections, underscoring that each country has unique security circumstances that influence such decisions.
Spectrum and Infrastructure
Pakistan’s total population is 242 million, with a spectrum capacity of 274 MHz, which is currently congested. The chairman pointed out that India invested $13 billion in fiberization over the past five years, laying 3.5 million kilometers of fiber optic cable. He expressed optimism that introducing 5G and implementing national infrastructure would improve the situation.
Social Media and Compliance
The decision to block the social media platform X (formerly Twitter) was made by the federal government, and PTA will comply with reopening it when instructed. The chairman noted that complaints against X are high, with only 27% compliance, compared to 93% compliance from other social media platforms. The issue is currently under review in the Sindh High Court, where PTA will present a report on X’s non-compliance. All social media platforms have been urged to use AI to block illegal content.
Telecommunications and Future Plans
The chairman acknowledged the poor quality of GSM services and admitted that spectrum shortages are partly due to PTA’s shortcomings. He assured that the upcoming 5G auction, scheduled for April 25, will improve call drop issues and enhance the quality of 4G services.
Miscellaneous Issues
The chairman mentioned that the PTA opposed the FBR’s directive to block SIM cards, which the telecom companies managed independently. He also noted that a request to suspend mobile services during the MD-CAT exams was rejected.