PTA Directs PTCL to Send Detailed, Itemized Bills
Pakistan Telecommunication Authority has directed PTCL to send detailed and itemized list of all calls in monthly bills. It maybe recalled that PTCL had decided to deliver monthly bills on a single page, without itemized call details, leaving customers with no details of their usage.
PTCL sent one paged bill last month, on which PTA got plenty of complaints and concerns from PTCL Customers.
Source close to PTA high officials confirmed us that authority has directed PTCL to send detailed bills to avoid any confusion and discomfort of PTCL customers. Source further revealed that PTA has asked PTCL to enhance 1217 services. Reportedly, in its note to PTCL, regulator has shows its concern over dropping numbers of PTCL customers. PTA has asked PTCL to keep customers satisfied in order to regain its position in the market.
We could not confirm this news from PTCL spokesman.
Related Stories
- PTA Asks PTCL to Advertise De-activation Process of Voice Mail
- PTCL Bills Will Comprise of 1 Page Without Call Details
- Get FESCO Electricity Bills in Your Email
- PTA to Take Conclusive Measures Against PTCL, if Pakistan Package Issue not Resolved
- PTCL Must Withdraw Pakistan Package by August 31st 2008: PTA
- PTA’s Directions over Pakistan Package Boldly Dishonored by PTCL
If you like this post then you may also like receiving latest interesting stories Every Morning in your email Click here to Subscribe
Gmail Users can Follow ProPakistani's updates via Google Buzz
کیسے ہو گیا یہ سب؟
کسی حکومتی ادارے کی طرف سے صارفین کے حقوق کا تحفظ؟
نا کر یار
Please send us the detail of Monthly Mobile Bill charges.
send the detail bill
please send the detail bill for the month of aprail 2009 thanks
The local call details are not listed in the detailed bill. Don’t we have this right to know when and how long have we made local calls? Someone should raise the voice.
yes tams i agree with you. As i have a doubt about my local calls bill. they should list down the local call details as well.
please send the detail bill
please send the local call detail bill thanks.