LG Electronics has recently launched its first ever Service Center in Pakistan, something that was required lot earlier happened at last. LG Mobile phones had been in the market for quite sometime now, especially after their huge marketing spend in year 2007-2008. That was the time, when their low end phones got plenty of market share and thus creating a demand for service center.
This service center has been opened in Karachi, where all basic services will be offered locally. Following is the official press release
LG Service Center is made using the dexterous skills of Korean experts who conceptualized the service center as having the latest state of the art technology and one in which LG customers feel the Goodness of Life. The Service Center will be meeting all requirements of LG customers including purchase, repair and service, warranty issues and anything and everything that customers need for their cell phone.
According to Mr, S.K. Baik, Vice President, LG Customer Service “The LG Service Center is the first Service Center in Pakistan and is complete with all tech savvy essentials to meet the requirements of LG customers.” He also elaborated on the use of the skills and vision of Korean architects in building the service center and how the service center would in itself be an experience for those who visit it.
This service center will invite LG’s prestigious customers to a whole new world of LG mobile phones with latest innovative applications. It will provide customers with the continuous upgrading of LG services and will make dealing with mobile phones a more interactive activity. The customer service experts hired for this center will be trained with the techniques of solving customer issues and assisting customers in the least possible time. The usual trend of waiting for the service agents to solve the problems on the phone will be revamped and personal; one-on-one interactivity of LG sales people with LG customers will be promoted.
The guests and media present at the inauguration ceremony were shown around by Mr. E.D. Choi, General Manager, LG Karachi office who also gave everyone a walk through presentation on LG and the new technology it was introducing in the mobile phones. He extended on the notion that LG offered cutting edge technology in all the products it offered and focuses on achieving profitable and sustainable growth in the mobile communications and digital display sectors