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Aug 20, 2013

7 Comments
  • Ahmad Khan

    The OTT players (Sype, WhatsApp, etc),

    Mistake alert. you meant Skype right?

    • Aamir Altaf

      Thanks for pointing out. Yes it is ‘Skype’.

      • Ahmad Khan

        :)
        even after such tedious proofreading and reiterating several times, this sort of stuff still happens to the best of us.

        Great article by the way. Nice thoughts and opinions . Really appreciate your effort. :)

        • Aamir Altaf

          Thanks for your kind words.

  • yasir khan

    I guess good CX comes with simple, clearly informed informed tariffs as far as telco customers in Pakistan are concerns . Best network quality is the 2nd most important thing.

    • Aamir Altaf

      I agree Yasir that clear and transparent tariffs along with good quality network are key for CX. Can’t really say which is no 1 though.

  • Saudi

    V well written