62 % Subscribers think they will be Over Charged after Balance Inquiry Charges

Balance Inquiry Charges, initiative taken by Telenor and then followed by all other companies, except Warid has trembled the image and trust of cellular companies. Despite, mobile phone subscribers were paying for calling helpline (another rare in the world), but checking remaining credit in account would be charged, was not in mind of any mobile user.

In a recent survey conducted by ProPakistani, we got to know that amount of balance inquiries before decreased significantly after the charges were imposed. Drop ratio has been different for different segments, however, on average balance inquiry transactions dropped by 700 percent on average.

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In a scenario, when mobile subscribers don’t check their balance so freely, 62.39 percent mobile phone users think that they will be over charged.

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Interestingly, 89 percent mobile phone users think that they can protest against the act by switching off their cell phones. Only thing they require is initiative, and then they will follow the way they did for WAPDA.

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All Responses were collected online – and Survey remained online for 10 days (including Eid Holidays)

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Tech and telecom reporter for over 15 years


  • what is the use of posting this v know most of ppl r not happy on this decision(12paisa balance enquiry), kia koi campaign chalay ge to stop this….. well i don’t think so……. v ppl r use tot his type to stuff, getin pressed by….. i hope u got my point

  • Omer, Ill-logical comment. Its a survey. Most of people also don’t like Mr. Zardari but Gallup also do survey for that. Shouldn’t they? :)

  • shani>>then who r the ppl who bought that person….. v r the ones……. if our nation get together v can fight for anything ….. sirf aik sugar ki eg. lo kia our nation sugar buy kerna choor nahin sakti kia shop keeper sugar sale kerna chor nahin saktay … not for more just for 1 day strike ….. look at evrything fazool k tax on everything …. hamari nation muh mai mahendi lagai ku bethi hai

  • Effective way is that flood them with SMS’s and emails. This will have a lot of effect.
    So please any body give me both the SMS and email address so that I am the first one to send them my views

  • There must be few facilities for customers with out cost.
    each and every persons is try ing to pick last paisa from countrymen.

  • ye hartal har haftey ke aik din mokarar ker ke kerni chahiye jese jumme ka din,

    har jumme ko all users swich off ker den for 24 hours,

    jab tak charges wapas na le company

    ye naya andaz hartal kerne ka acha laga

    mobile hartal, jese road block ker ke hartal kerte hen, pahiya jam hartal. mobile jam hartal.

    wah kya idea he sir jee

    ALLAH HAFIZ O NASIR

  • THIRSDAY KO SONE SE PEHLE MOBILE OFF KER KE SO JAYA KERN HAR HAFTE.

    swich of your mobile at 0000 hours of friday

    or when you go to sleep on thirsday like 2200 hours ie 11 baje, and keep the mobile off for whole jumma , jumma nimaz parho, quran parho. phir jab poora din gozar jaye, isha ki nimaz parhne ke bad rat ko jab 12 baj choken to phir on karo matlab saturday ko on karo.

    ye har hafte karo jab tak demand meet na ki jayen

    MOBILE JAM HARTAL zindabad

    ALLAH HAFFIZ O NASIR


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