PTCL Introduces Bill Alert Service for its Customers Facilitation

Pakistan Telecommunication Company Ltd (PTCL) has introduced "Bill Alert Service" for the facilitation of its landline and wireless postpaid customers.

The newly introduced service has been launched to facilitate the customers and save them from any hassle of additional surcharge in case of late depositing of bill. With this service PTCL customers will be informed about their total bill amount and due date of payment through an SMS alert on 10th and 17th of each month so that they can deposit their bill on time.

Customers can subscribe to this service free of any charge on PTCL order helpline by getting their active cell number updated in the profile on which they want SMS Alert.

The added advantage is that customers can also deposit their bill in any PTCL One Stop shop by showing this SMS.

SEVP Commercial Naveed Saeed on the launch of this unique service said, that it’s a great pleasure for Pakistan Telecommunication Company limited to provide our customers with PTCL Bill Alert service. He further added that in this contemporary era our schedules have become so hectic that we tend to forget or delay at time the things of prime importance.

Depositing of our bill is one such thing. We at PTCL, have introduced this unique Bill Alert service to give our customers reminders through SMS to save our customers from any inconvenience as a result of late or no deposition of their bills. He further exclaimed that at PTCL, our customers have always been our top priority and we design products and services keeping in view their maximum benefit.

Aasif Inam EVP Consumer Services said that the bill alert service has been especially designed for our customers who are unable to receive their bills on time or forget to pay them due to some reason.

The SMS alerts on the 10th to 17th of each month would act like an additional aid in remembering to pay their bills on time so that they can keep on availing the best telecom network in Pakistan. This would also reinforce PTCL top of the mind presence and image as a customer centric organization. He further added that PTCL is planning to introduce more such services for facilitating its customers to meet their present day demands.

Any further information about the service will available on helpline: 1236.


  • Jawad Ahmed

    propakistani please check this service
    i called PTCL to avail this service and they said that there is no such service like that mentioned above

  • Bhai, PTCL Logon ki Complaints waqt per solve kar de to yahi un ki sab se bada Ehsan hoga.

    • Tahir Mueen

      SIR IF YOU HAVE ANY PROBLEM OR COMPLAINT REGARDING PTCL I CAN HELP YOU BUT I WILL CHARGE YOU SOME AMOUNT FOR THIS. PLEASE CONTACT AT ___________________ IF YOU WANT ANY HELP. THANK YOU.

      [Comment Edited]

  • Haider

    After reading this post on Pro-pakistani i got to know about this service, infact when i called not only the CSR picked the call in time but also she knew about the service. I hope this will be a good service for PTCL.

    And guys ! she also told the URL http://dbill.ptcl.net.pk/PTCLSearchInvoice.aspx from where I could print the duplicate bill. Hope it works for you as well.

  • salman

    Please introduce dialup internet as well (coz ur DSL hardly works and downgrading is the only option). Thanks :D

    • Tahir Mueen

      Salman I have a package of DIAL UP for you. Please contact me at: ____________ if you want GOOD DIAL UP PACKAGE AND VERY ECONOMICAL as well.

      [Comment Edited]

  • Tahir Mueen

    PTCL SERVICE 1236 IS USELESS & IT SHOULD BE CLOSED BECAUSE THEY MISBEHAVE WITH THE CUSTOMERS & THEY DON’T HAVE THE INFORMATION TO SOLVE THE CUSTOMERS PROBLEMS. ITS A USELESS HELPLINE.

  • Maddy

    the only thing useless is you tahir mueen… people this guy is nothing but fraud

    • Tahir Mueen

      WHO THE ____ ARE YOU & WHY ARE YOU CALLING ME FRAUD? YOU ARE NOT ONLY FRAUD BUT A BIG ______ UNDERSTAND. IF YOU HAVE GUTS CALL ME & THEN SAY THAT I AM FRAUD UNDERSTAND.

      [Comment Edited]

      • Rajaa

        You are fraud and you beat your wife . sherm tu nhn ati…

  • maddy

    i will call u and tell everyone that u are a ____ u just threat isp,s and earn easy money from people.
    this is a request to all that do not trust tahir mueen and i also request administrator that do not publish his post.

    [Comment Edited]

  • HI All,
    why PTCL dont give also the detail of all local and mobile call.they just give the amount,but we need also to know the details of the call also.like duration and number.

    Thanx

  • zeenat shaheen

    I may also notify the bill alert on my e-mail address given above.

  • arfan ahmed shaikh

    Kindly mail me bill

  • faisal ali

    ptclc k employs ki ager sallary me ezafa hojega to sab kam thek karege or exchange me max inter pass ko reakhe matric wale ko nai phir aap ka edara sahe chalega