PTA Launches Online Complaint Management System

photo_280111Pakistan Telecommunication Authority, in collaboration with cellular companies, has launched “Online Complaint Management System”, to help customers seek timely resolution of their complaints.

PTA’s Online Complaint Management System was inagurated by Sardar Aseff Ahmad Ali, Federal Minister for Information Technology at PTA headquarters today.

Online Complaint Management System will enable telecom consumers to lodge their complaints regarding telecom services online and to have prompt response on them. This system is integrated with operators and the telecom Authority. 

Chairman PTA Dr. Mohammad Yaseen, Member Finance, Syed Nasrul Karim Ghaznavi, and Member Technical, Dr. Khawar Siddique Khokhar, were also present during the ceremony.

How To lodge an Online Complaint with PTA?

complaintsOpen www.pta.gov.pk – You will find a link named as “Complaints” on the right-most slot in the top menu.

Click on “Complaints” to find out ways to make a complaint for any telecom service.

  • For online complaint registration click here
  • Fill the complaint form with all the required details and press submit.

Note: PTA requires you to register a complaint with your respective service provider prior to registering a complaint with PTA. This online form will require you to have Operator Reference Number. If you don’t have it then better provide date & time of making contact with the operator for further perusal of matter.

Complaint_JPEG

The Minister, on the occasion, said that PTA is doing a good job by addressing the grievances and complaints of consumers of the telecom sector and it is ensuring the provision of quality services. The launch of ‘Online Complaint Management System’ would prove to be a significant step towards the achievement of these objectives, he added.

The Minister said, “Government is there to provide policy guidelines and directions, it is the responsibility of the institution to deliver to the public in line with the policy guidelines”. He also discussed with the Secretary IT and chairman PTA the plan and scope of starting training programs in IT sector for educated youth of the country to enable them to get jobs in local and international markets.

On this occasion, Chairman PTA briefed the Minister on Pakistan telecom sector development.

The Chairman said that PTA has encouraged development of local contents and created awareness on it.  It has introduced Information Rabta Portal to facilitate internet users to get information on Pakistan.  He said PTA organized Consumer Forums at different cities to seek views of consumers on telecom services.  PTA also introduced new system to block unwanted calls/SMS.


  • O bhai yeh tu pehle se facility available thi,,, maine kitni dafa PTA ko email ki hai aur unho nay maira masla solve bhe karwaya hai… bolain tu ap ko main evidence bhe send kar daita hun.. koi new cheez thori introduce hoi hai yeh.

    • Boss meri sms service bulk sms ki wja say bnd ho gai hay ye to khulwa do plzzz mujh say nai ho raha ye mra number hay 03126366886

        • Hammad Bhai..! Probably ap ne complain me be yahi language use ki ho gi tab teek nae ho rahi. Yar kia ham Pakistani log kisi be jaga par politely bat nae kr saktay? har pak forum me bas galiyan…???

        • Hammad Bhai..! Probably ap ne complain me be yahi language use ki ho gi tab teek nae ho rahi. Yar kia ham Pakistani log kisi be jaga par politely bat nae kr saktay? har pak forum me bas galiyan…???

    • aapnay pta ko email send ki apka masla b hal hua magar meri email ka tou jawab tak nai derahay woh

    • Main ne MNP sms zong se Kia hai aur os ne mujhe reply be diya hai main ne os sms ko 76345 Telenor ko send Kia hai aur 4 martaba call center ko B masala bataya leken as sms ka jawab abi tak nahi aya hai….plz mera ye masala Hal kary

  • ek aur baat “Date of Lodging Complaint” wali field he nahi chalti hai ab tou bhaii… ap complaint karte rahain form submit nahi hoga error ata rahyga

    • Aoa dear sir meri ye sim 03009064444 kisi ny doplict karva li hy aur ownership bhe chang ho chuki hy plz mujhy ye sim waps di jay jo mery nam thee jawad ashraf contact number 03003333059

  • main ney abi ake complaint ki hai website se. maari complaint tu submit ho gaye hai aur “date of lodging complaint” option tu mandatory nahi hai

  • This is a new system which is integrated with operators. Please don’t always criticise … Learn to appreciate good work … Well done PTA

  • Congratulations, I think very good step taken for the consumer interest by PTA. I have seen the complaint lodging mechanism at their website and its impressive.

  • In my views, I would say here that the system launched by PTA is very good and now complaint can easily be submitted by using this online system. excellent acheivement!

  • Wow main to U-Fone ki complain karoun ga wo muja network change nai karnay da rhay
    agar main network change karun to muja kisi bhi U-fone ka number sa call nai aty

    or U-fone walay kah rahay hain app Court main jain hamary khilaf sirf yahi hall hay

  • WoW! Great step i must say. Its a place where all the complaints will be stored. Hope our complaints are heard out too and solved.
    Great job :D

  • I was curious if PTA turns back to you once the complain is filed? As with PTCL they don’t really care about your complaints and you can have a dead phone or Internet disconnection for days.

    There was a time when PTA used to fine these network operators for misguiding/misleading the customers way back in 2005/6/7 but nowadays they are committing atrocities every now and then and PTA is mum on that, not a reliable authority anymore as crooks have take over it’s operations.

  • what I feel about government organizations only government department have messed up the future of Pakistan. Please give chance to young and energetic blood youngsters want to change and they can change future of Pakistan. All such initiatives are supposed to be taken in early stages any how “dair aiee drust aiee” we should welcome new things but the point is that the new initiatives should be continued without the impact of change in management. thank you

  • Dear Sir
    plzzz sir ya number mujha tang karaha hy so plz in numbers ko block kr dya jya ya mujha damkya da raha hy ma na pta ma be mail ki hy so plz in nombers ko block kr dya jya
    0332-5308914
    0336-5033655

  • Dear Sir
    Mara name Ansaf Zia hy sir mujha koi phone pr damki da raha hy or gulat alfaz ki guftgo kr raha hy
    app sa durkast hy ky app in numbers ka pta kara ky ya kon hy or in ky khlaf action lyy in ky numbers ya hy
    0332-5308914
    0336-5033655
    amud hy ky app in ky khlaf action ly ga ap ki bari mair bani ho gii
    thanks

  • salam recpected sir i am govt officer Secretary union council sindh local board moje sim number location software chaye agar koy as par low riqurmnt chaye wo be desakta hon moje umeed hei ap mery help karenge my cell number +923212090024 office number 02136664737 pllz contect me
    and mail id is [email protected]

  • salam recpected sir i am govt officer Secretary union council sindh local board moje sim number location software chaye agar koy as par low riqurmnt chaye wo be desakta hon moje umeed hei ap mery help karenge my cell number +923212090024 office number 02136664737 pllz contect me
    and mail id is [email protected]

  • Dear Sir/Madam,
    My name is Muhammad Bilal Ghani My Phone No is 0324-4589304 My SMS facility has blocked is reopen my facility please resolve my problem next tiime i will care

    Regards
    M. Bilal Ghani
    NIC # 35202-4026496-3

  • Salam sir i have using my telenor number 03464910637 for last five years but for last three days this number 03434331019 i m receving missl at midnight time and also abusing message when i will he attend but not talk with me please block this number i shll be thankful to you for that kindness and i will get rid of that person

  • sir with deep of heart A.A I have a request to you that please block the all porn websites which is not completed blocked

  • respectable pta members i am using zong sim but from previous 2 days i have loaded 200 rs on it and called from it only for 15 or 18 minutes to local mobile no i n pakistan and they have deducted the whole 200 rupees from me what is this joke kinedly take action against them

  • now i m not able to do easy load to my zong sim because of unknown deduction from it and allof my contacts have become out of reach from me because of this stuped hapenings due rubish system of zong

  • world call broadband (mandi baha uddin) under pta is not working from 24 feb 2012 tell 11 mar 2012

  • A-o-A !
    salam sir i m yousaf khan from lahore my number is 03244272045 sir i m very wooried about is number
    ne kal ka mujhe boht blck mailing kar raha hai phone calls or messege boht arahe hain ..
    ye number hai jo tang karta hai.. (03154899151 ) so please sir mujhe to kuch samjh nahi arahi ..
    ye number zong company ka hai is ko kiya karo mein 1 gareeb admi hon .. mujhe black mailing kar raha hai
    k paise do nahi to tumhre bacho ko nahi choro ga .. please ap warning isse kar de ap mere number ki detail
    b cheack kar le please mujhe bacha le.. or friday ko b tang kia or satuerday ko b i hope o p.t.a is help………i m waitnig ur answer

  • World call wireless broad band of distric
    MANDI BAHAUDDIN
    working only in pepco power from 11 March up to time 16 may 2012 during electric shutdown in w/c offic area main computer dos not respond

  • ASLAM O ALAIKUM Sir, mere telenor k number sms block ho gae he sir (i mean outgoing is suspended) sir plzzzzzzzzzz request he sms sending acitvate kr de plz sir my num is 03457678644

  • DEAR HAFIZ and SAJID,

    you need to submit a written undertaking on Rs. 20/- stamp paper in original duly attested by notary public (format given below). Affidavit may be sent through courier with the copy of CNIC to Consumer Protection Directorate, PTA Head Quarter, Islamabad

    If you are interested in provision of content based services and SMS aggregation, you are requested to kindly approach Pakistan Telecommunication Authority’s Licensing Division, PTA Qs, Islamabad, Tel 051-9225329-31 for CVAS registration and for allocation short code Services.

    UNDERTAKING

    To:

    The Director
    Consumer Protection
    PTA HQs Islamabad

    I —————– S/o———–, holder of CNIC______, resident of ————, do hereby solemnly affirm as under:-

    i. I am subscriber of ———– operator, mobile No.———————-

    ii. I had been using SMS facility on my said connection frequently SMS beyond the limit imposed by your authority.

    iii. That recently my outgoing SMS facility has been blocked on account of sending SMS beyond the limit imposed by your authority.

    iv. That I hereby undertake not to cross the usage limit in future if the facility is restored.

    v. That whatever has been stated is true and correct to the best of my knowledge and belief.

    2. I would appreciate if you could unblock my SMS facility and in future I agree to use my number according to rules and regulations set by PTA.

    Yours Sincerely

    Name: _______________

    Address: _______________

    Contact No. ______________

    Dated: _______________

  • world call wireless broad band not working in distric MANDI BAHAUDDIN sence 11 mar 2011 during w/c office area electric loadshedding
    I have tell Pta before this but there is no any solution is being please solve this priblum

    • PTA Launches Online Complaint Management System
      By Mehwish Khan · Saturday, Jan 29, 2011 37 Comments
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      Pakistan Telecommunication Authority, in collaboration with cellular companies, has launched “Online Complaint Management System”, to help customers seek timely resolution of their complaints.

      PTA’s Online Complaint Management System was inagurated by Sardar Aseff Ahmad Ali, Federal Minister for Information Technology at PTA headquarters today.

      Online Complaint Management System will enable telecom consumers to lodge their complaints regarding telecom services online and to have prompt response on them. This system is integrated with operators and the telecom Authority.

      Chairman PTA Dr. Mohammad Yaseen, Member Finance, Syed Nasrul Karim Ghaznavi, and Member Technical, Dr. Khawar Siddique Khokhar, were also present during the ceremony.

      How To lodge an Online Complaint with PTA?

      Open http://www.pta.gov.pk – You will find a link named as “Complaints” on the right-most slot in the top menu.

      Click on “Complaints” to find out ways to make a complaint for any telecom service.

      •For online complaint registration click here
      •Fill the complaint form with all the required details and press submit.
      Note: PTA requires you to register a complaint with your respective service provider prior to registering a complaint with PTA. This online form will require you to have Operator Reference Number. If you don’t have it then better provide date & time of making contact with the operator for further perusal of matter.

      The Minister, on the occasion, said that PTA is doing a good job by addressing the grievances and complaints of consumers of the telecom sector and it is ensuring the provision of quality services. The launch of ‘Online Complaint Management System’ would prove to be a significant step towards the achievement of these objectives, he added.

      The Minister said, “Government is there to provide policy guidelines and directions, it is the responsibility of the institution to deliver to the public in line with the policy guidelines”. He also discussed with the Secretary IT and chairman PTA the plan and scope of starting training programs in IT sector for educated youth of the country to enable them to get jobs in local and international markets.

      On this occasion, Chairman PTA briefed the Minister on Pakistan telecom sector development.

      The Chairman said that PTA has encouraged development of local contents and created awareness on it. It has introduced Information Rabta Portal to facilitate internet users to get information on Pakistan. He said PTA organized Consumer Forums at different cities to seek views of consumers on telecom services. PTA also introduced new system to block unwanted calls/SMS.

      inShare.3

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      37 Comments
      Faisal Raza says:
      January 29, 2011 at 4:08 am
      O bhai yeh tu pehle se facility available thi,,, maine kitni dafa PTA ko email ki hai aur unho nay maira masla solve bhe karwaya hai… bolain tu ap ko main evidence bhe send kar daita hun.. koi new cheez thori introduce hoi hai yeh.

      Reply
      Faisal Raza says:
      January 29, 2011 at 4:14 am
      ek aur baat “Date of Lodging Complaint” wali field he nahi chalti hai ab tou bhaii… ap complaint karte rahain form submit nahi hoga error ata rahyga

      Reply
      Ahsan Najam says:
      January 29, 2011 at 11:20 am
      main ney abi ake complaint ki hai website se. maari complaint tu submit ho gaye hai aur “date of lodging complaint” option tu mandatory nahi hai

      Reply
      Salman says:
      January 29, 2011 at 12:03 pm
      Well! This is a good system, the consumers can easily lodge the complaints.

      Reply
      MAHAR SHOAIB says:
      January 29, 2011 at 12:47 pm
      PTA going to rock again.

      Reply
      Imran Shah says:
      January 29, 2011 at 3:50 pm
      This is a new system which is integrated with operators. Please don’t always criticise … Learn to appreciate good work … Well done PTA

      Reply
      Khalid Ayub says:
      January 29, 2011 at 3:59 pm
      Congratulations, I think very good step taken for the consumer interest by PTA. I have seen the complaint lodging mechanism at their website and its impressive.

      Reply
      Hashim Khan says:
      January 29, 2011 at 4:03 pm
      In my views, I would say here that the system launched by PTA is very good and now complaint can easily be submitted by using this online system. excellent acheivement!

      Reply
      Sacha Kaka says:
      January 29, 2011 at 8:22 pm
      Low quality complain system, Complain reference number cannot be used to view complain status, always gives Invalid reference number.

      Reply
      Mightee says:
      January 30, 2011 at 1:17 am
      lol
      abb poora din complaints he krta rhay ga bnda
      inka system overloading ki waja se crash ho jana hai for sure :D

      Reply
      Qasim says:
      January 30, 2011 at 1:38 pm
      Wow main to U-Fone ki complain karoun ga wo muja network change nai karnay da rhay
      agar main network change karun to muja kisi bhi U-fone ka number sa call nai aty

      or U-fone walay kah rahay hain app Court main jain hamary khilaf sirf yahi hall hay

      Reply
      Salman says:
      January 30, 2011 at 8:14 pm
      Wao, the complaint submitted and I like the system. Good initiative by PTA

      Reply
      Misha says:
      January 30, 2011 at 11:36 pm
      WoW! Great step i must say. Its a place where all the complaints will be stored. Hope our complaints are heard out too and solved.
      Great job :D

      Reply
      ckk says:
      January 31, 2011 at 9:57 pm
      pta site is not working

      Reply
      ckk says:
      January 31, 2011 at 9:57 pm
      pta site is not working…

      Reply
      Asim says:
      January 31, 2011 at 10:02 pm
      I was curious if PTA turns back to you once the complain is filed? As with PTCL they don’t really care about your complaints and you can have a dead phone or Internet disconnection for days.

      There was a time when PTA used to fine these network operators for misguiding/misleading the customers way back in 2005/6/7 but nowadays they are committing atrocities every now and then and PTA is mum on that, not a reliable authority anymore as crooks have take over it’s operations.

      Reply
      Fasieh says:
      February 1, 2011 at 11:46 am
      There is NO complain option for PTCL V fone (WLL). ????

      Reply
      rIz says:
      February 1, 2011 at 12:52 pm
      Where to lock a complaint against this system(PTA CMS) as it doesn’t work.

      Reply
      Farid Ahmed says:
      February 16, 2011 at 10:42 pm
      what I feel about government organizations only government department have messed up the future of Pakistan. Please give chance to young and energetic blood youngsters want to change and they can change future of Pakistan. All such initiatives are supposed to be taken in early stages any how “dair aiee drust aiee” we should welcome new things but the point is that the new initiatives should be continued without the impact of change in management. thank you

      Reply
      shams says:
      March 16, 2011 at 8:52 pm
      zong waly mujy telenor men nehen jany daty plz meri help karen

      Reply
      shams says:
      March 16, 2011 at 8:53 pm
      zong waly mujy telenor men nehen jany daty plz meri help karen 03145006145

      Reply
      ansaf zia says:
      April 21, 2011 at 11:00 pm
      Dear Sir
      plzzz sir ya number mujha tang karaha hy so plz in numbers ko block kr dya jya ya mujha damkya da raha hy ma na pta ma be mail ki hy so plz in nombers ko block kr dya jya
      0332-5308914
      0336-5033655

      Reply
      ansaf zia says:
      April 21, 2011 at 11:00 pm
      Dear Sir
      Mara name Ansaf Zia hy sir mujha koi phone pr damki da raha hy or gulat alfaz ki guftgo kr raha hy
      app sa durkast hy ky app in numbers ka pta kara ky ya kon hy or in ky khlaf action lyy in ky numbers ya hy
      0332-5308914
      0336-5033655
      amud hy ky app in ky khlaf action ly ga ap ki bari mair bani ho gii
      thanks

      Reply
      asghar kachelo says:
      August 13, 2011 at 1:08 am
      salam recpected sir i am govt officer Secretary union council sindh local board moje sim number location software chaye agar koy as par low riqurmnt chaye wo be desakta hon moje umeed hei ap mery help karenge my cell number +92321… office number 02136664737 pllz contect me
      and mail id is [email protected]

      Reply
      asghar kachelo says:
      August 27, 2011 at 2:19 am
      salam recpected sir i am govt officer Secretary union council sindh local board moje sim number location software chaye agar koy as par low riqurmnt chaye wo be desakta hon moje umeed hei ap mery help karenge my cell number +92321… office number 02136664737 pllz contect me
      and mail id is [email protected]

      Reply
      Muhammad Bilal Ghani says:
      October 11, 2011 at 5:35 pm
      Dear Sir/Madam,
      My name is Muhammad Bilal Ghani My Phone No is 0324-4589304 My SMS facility has blocked is reopen my facility please resolve my problem next tiime i will care

      Regards
      M. Bilal Ghani
      NIC # 35202-4026496-3

      Reply
      zohaib hassan says:
      November 5, 2011 at 8:03 pm
      Salam sir i have using my telenor number 03464910637 for last five years but for last three days this number 03434331019 i m receving missl at midnight time and also abusing message when i will he attend but not talk with me please block this number i shll be thankful to you for that kindness and i will get rid of that person

      Reply
      Hafiz Muhammad Ahmad says:
      January 28, 2012 at 5:09 pm
      sir with deep of heart A.A I have a request to you that please block the all porn websites which is not completed blocked

      Reply
      dr m ishfaq says:
      January 31, 2012 at 1:04 am
      respectable pta members i am using zong sim but from previous 2 days i have loaded 200 rs on it and called from it only for 15 or 18 minutes to local mobile no i n pakistan and they have deducted the whole 200 rupees from me what is this joke kinedly take action against them

      Reply
      dr m ishfaq kpk peshawar says:
      January 31, 2012 at 1:09 am
      now i m not able to do easy load to my zong sim because of unknown deduction from it and allof my contacts have become out of reach from me because of this stuped hapenings due rubish system of zong

      Reply
      ashfaq ahmed says:
      February 17, 2012 at 2:20 pm
      Dear Sir
      plzzz sir ya number mujha tang karaha hy so plz is number ko block kr dya jay
      0333-2645268

      Reply
      riaz mangat says:
      March 11, 2012 at 10:22 am
      world call broadband (mandi baha uddin) under pta is not working from 24 feb 2012 tell 11 mar 2012

      Reply
      M YOUSAF KHAN says:
      May 12, 2012 at 9:23 pm
      A-o-A !
      salam sir i m yousaf khan from lahore my number is 03244272045 sir i m very wooried about is number
      ne kal ka mujhe boht blck mailing kar raha hai phone calls or messege boht arahe hain ..
      ye number hai jo tang karta hai.. (03154899151 ) so please sir mujhe to kuch samjh nahi arahi ..
      ye number zong company ka hai is ko kiya karo mein 1 gareeb admi hon .. mujhe black mailing kar raha hai
      k paise do nahi to tumhre bacho ko nahi choro ga .. please ap warning isse kar de ap mere number ki detail
      b cheack kar le please mujhe bacha le.. or friday ko b tang kia or satuerday ko b i hope o p.t.a is help………i m waitnig ur answer

      Reply
      RIAZ MANGAT says:
      May 13, 2012 at 6:36 am
      World call wireless broad band of distric
      MANDI BAHAUDDIN
      working only in pepco power from 11 March up to time 16 may 2012 during electric shutdown in w/c offic area main computer dos not respond

      Reply
      Hafiz Muhammad Waseem says:
      May 13, 2012 at 3:28 pm
      ASLAM O ALAIKUM Sir, mere telenor k number sms block ho gae he sir (i mean outgoing is suspended) sir plzzzzzzzzzz request he sms sending acitvate kr de plz sir my num is 03457678644

      Reply
      SAJID KHAN says:
      May 15, 2012 at 9:57 pm
      plz activate my sms service sim num 03452880460

      Reply
      Najam Khan says:
      May 16, 2012 at 2:27 pm
      DEAR HAFIZ and SAJID,

      you need to submit a written undertaking on Rs. 20/- stamp paper in original duly attested by notary public (format given below). Affidavit may be sent through courier with the copy of CNIC to Consumer Protection Directorate, PTA Head Quarter, Islamabad

      If you are interested in provision of content based services and SMS aggregation, you are requested to kindly approach Pakistan Telecommunication Authority’s Licensing Division, PTA Qs, Islamabad, Tel 051-9225329-31 for CVAS registration and for allocation short code Services.

      UNDERTAKING

      To:

      The Director
      Consumer Protection
      PTA HQs Islamabad

      I —————– S/o———–, holder of CNIC______, resident of ————, do hereby solemnly affirm as under:-

      i. I am subscriber of ———– operator, mobile No.———————-

      ii. I had been using SMS facility on my said connection frequently SMS beyond the limit imposed by your authority.

      iii. That recently my outgoing SMS facility has been blocked on account of sending SMS beyond the limit imposed by your authority.

      iv. That I hereby undertake not to cross the usage limit in future if the facility is restored.

      v. That whatever has been stated is true and correct to the best of my knowledge and belief.

      2. I would appreciate if you could unblock my SMS facility and in future I agree to use my number according to rules and regulations set by PTA.

      Yours Sincerely

      Name: _______________

      Address: _______________

      Contact No. ______________

      Dated: _21 may 2012 correction in date
      in prioer complent year 2011 must be conceder 2012______________.

      May 21, 2012 at 10:44 am
      world call wireless broad band not working in distric MANDI BAHAUDDIN sence 11 mar 2012 during w/c office area electric loadshedding
      I have tell Pta before this but there is no any solution is being please solve this priblum

      • salam sir i m mushtaq ahmad s/o mohmmad gul sir mera nabr 03439878326ka sms blck howa hy plz reopan kro ayenda esa nahe karonga

  • Sir main 5 number use karta hn company walo ne mere nic pe bohat say sim jari kiye hain p 03005401406 03454402232 03154402232 03217731264 03337369415
    in numbers ke
    ilawah baqi tmam numbers block kar diye jayen my name ahmed nawaz nic 31304-4046779-7 plz plz plz block kiye jayen plz contact number 03454402232

  • Sir ma 3 letter bhi bhej chuka hun phr q mere sms open nae howy hain plz is number 03212676021 sms open karu plz sir plz plz plz sim telener me convert kia howa hai plz open karu sir ma ne ek letter.15.5.2012 ko bheja hai dosara.19’5.2012.ko 3sara.23.5.2012 ko plz ma bohat parishan hun msg open karu nam riaz

  • mandi bahauddin in gujran wala division world call wireless broad band under PTA is working only part time since march 2012 PTA is not taking any notice prior this i have requested pta for 3 time koy hall nahi

  • Sir mera yh nomber 03132781593 pa ek rong nom aya thaa mera pas jis na mujha sim band karwane ka dhamke de the or us na real pa mera name pa meri sim band kar wade ha. kya yh kha ka system ha k koi b kise k name pa register sim band kar wade?
    shame u PTA system.

  • Bhaiyo fb pe ek club he jiska name thalua club he ye muslim logo ko bhot jyada galiya deta he or iska main kam hindu or muslim brothrhood ko ladwana he.ise kese b block kr wayiye.

  • I have problem with mobilink ..my fine # 03334617002….I already blocked GPRS SERVICES .but they still charge against tha services ..they charge me all balance I left and not refund me ..so please take action against this rubish action bcos mobilink are doing this fraud with many people and make illegal money from innocent clients thanks regard AZIZ RAUF

  • The same issue I was facining with urine and the own me thousands rupee in balance hacking … All company are doing money hacking in prepaid customers acc .. And not paying back …. PTA not taking action against cellular companys .PTA must fine these kind of fraud for mobilink , ufone, warid etc ……. They all are fraudia people … Also raise FBL 200 million in shape of c card and personal loan and not paying back mobilink ….. All are fraudia peoples working in these company ……

  • Sir mere ek telenor ke sim hai us k sms pta ke trf sy block hain mjhe ap ke policy ka pta nhe tha k ab sms limited hogy hain plz me ap sy requst krta hn us ke sms service activate kr day ap ke bht mehrbani hoge mera yeh family numbr hai me ic ko bnd nhe kr skta plz ic ko activate kr dy plz plz plz

  • meri madad ki G ya warid Company nay mery saat farad dohka kiay mery naam par 5 sim nikali jab k mujy is k mutahleeq koi malomaat nahi hay .

    pls pta k complain form k link send kar dein mujy nahi mil raha . ta k main warid company k kelaaf request fwd kar sako sukria

  • Aslam.0.lekum..,
    PTA,
    May i have s0luti0n f0r my pr0blem..?
    Pr0blem is tht k s0me 0ne from a ufone num (03343974887) misbehaving 0n my h0me vf0ne num(0232302556)
    will y0u plz take acti0n against him…
    I t0ld him that i will c0mplain t0 PTA, mean while he was als0 abusing t0 y0ur managment, is he m0re p0wer full than PTA?

  • kindly i dont know how to complain for sites to pTA plz ,, block that site , its anti islam site , using very harsh rough words against islam


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