Following cellular companies, PTCL has decided to impose 5 % service charges on all Vfone reloads, in addition to government taxes.
In it’s press release PTCL specifically said:
Pakistan Telecommunication Company LTD (PTCL) to exceed the expectations of the valued customers of Vfone and to ensure the continuous delivery of best services to them has imposed minimal service charges of 5% plus Government taxes on every card load.
PTCL justifies that service charges of 5 percent are 1.5 per cent lower as compared to the others telecom companies.
This change is in place since July 11, 2011.