Mobile Users Reached 125.9 Million, 3G/4G Users 23.17 Million by 2015 End

Mobile phone users in Pakistan reached 125.899 million at the end of December 2015, after five mobile phone companies added a combined user base of 1.65 million customers during the reported month, said the latest data released by Pakistan Telecommunication Authority (PTA).

Mobilink leads the charts with 36.21 million customers while Telenor is closing in the gap with 34.93 million subscribers. However, after planned merger of Mobilink and Warid, Mobilink will be able to widen the lead with more than 46 million post-merger customers.

Zong had 24.13 million customers at the end of December 2015 while Ufone stood with 19.93 million customers till the time. Warid had a total of 10.69 million customers.

Mobile teledensity increased from 64.6 percent to 65.3 percent and Broadband subscribers increased from 24,785,830 to 26,293,394 during the period under review.

More details in below graphics:




Mobile Broadband Users in Pakistan – December 2015

Data shows that the number of 3G/4G users reached 23.65 million by December, 2015 as compared to 21.68 million by November 2015, showing a reasonable growth in modern mobile broadband services with each passing month.

More details on 3G and 4G numbers are given in below graphs:






  • I love the platform of ProPakistani. It has been a constant source of information about the IT progress and current issues in Pakistan. Your posts have helped me a lot in doing Pakistani IT market research and I am hoping to use them productively! Great Work

  • Sharing Personal Experience! Zong 4G service is amazing as far as the speed is concerned, however, their customer support is the worst I have ever experienced. I had to inquire about the nearest Zong franchise to my location i.e. Bahaduranad, Karachi so I called at their customer support number 051-111222111 (as they do not have any other number for any other city), the CSR responded to my call had no idea about Karachi franchises locations and areas, so I decided to hang up and call again assuming the others may have better information. On my second call, the experience remain unchanged, the other CSR also had no information about Karachi franchises except the pre-loaded list, which they can text on the customer number. Literally, they cannot even guide a customer to nearest franchise locations. I asked them the nearest Zong franchise to PECHS, Tariq Road, Bahadurabad, etc. and trust me, they had no idea what I am saying and sent me the list of all their franchise to choose from and that is also without the contact numbers. As per the Zong Customer support, they do not have the contact numbers of any franchise or customer support center. It is not easy to find a franchise in Karachi with limited information i.e. area and street (no landmarks or anything). Also, they are not technically trained as they had very limited knowledge of 4G and couldn’t even guide a customer on how to check data usage etc. Pathetic experience!

      • Then they should limit themselves to Islamabad only. I have used Ufone, Mobilink and Telenor and their CS never make you feel where are they located. As a CS staff of the company operating nationwide should be equipped with complete details and technical knowledge. The least they can use is Google map to address customers’ located related queries but it needs someone professional on the top..

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